Hi Alex,

This has been discussed in numerous ocasions, here's one link to archives:
http://onlinestudylist.com/archives/ccie_voice/2010-April/015608.html

Regards,

On Fri, Jun 17, 2011 at 10:07 AM, Alex Goh <ncsalex....@gmail.com> wrote:

> Hi Guys,
>
> Anyone encounter this issue before, after voiceview was configured on the
> CUE and service subscribed to the IP Phone. I've able to login and see
> number of message.
> but when I tried to play the message or send a message, I always get
> "Authentication error. Report this error to your system administrator". My
> CUE is integrate with CUCM and verified correct license file was installed.
>
> It seems like something to do with the Authentication URL in the service,
> anyone can shed some light on this?
>
> trying to do some trace on CUE and this is what I've got
>
>
> 4519 06/17 17:00:15.815 vovw cont 0 Enter Controller Requested URI:
> /voiceview/common/login.do
> 4519 06/17 17:00:15.815 vovw sydb 0 /sw/apps/vui/vvconfig/enabled
> 4519 06/17 17:00:15.816 vovw sydb 0 1
> 4519 06/17 17:00:15.816 vovw cont 0 Host : 142.1.66.253
> 4519 06/17 17:00:15.817 vovw cont 0 Connection : close
> 4519 06/17 17:00:15.817 vovw cont 0 User-Agent :
> Allegro-Software-WebClient/4.34
> 4519 06/17 17:00:15.817 vovw cont 0 Accept : x-CiscoIPPhone/*,
> text/*,image/png,*/*
> 4519 06/17 17:00:15.817 vovw cont 0 Accept-Language : en_US
> 4519 06/17 17:00:15.817 vovw cont 0 Accept-Charset : utf-8,iso-8859-1;q=0.8
> 4519 06/17 17:00:15.818 vovw cont 0 x-CiscoIPPhoneModelName : CP-7961G
> 4519 06/17 17:00:15.818 vovw cont 0 x-CiscoIPPhoneSDKVersion : 7.0.1
> 4519 06/17 17:00:15.818 vovw cont 0 x-CiscoIPPhoneDisplay : 298,144,3,G
> 4519 06/17 17:00:15.818 vovw sydb 0
> /sw/apps/platformCapabilities/system/preferred_language
> 4519 06/17 17:00:15.819 vovw sydb 0 en_US
> 4519 06/17 17:00:15.819 vovw cont 0 Setting session locale en_US
> 4519 06/17 17:00:15.819 vovw sydb 0 /sw/apps/monitor/ctrl/offline
> 4519 06/17 17:00:15.820 vovw sydb 0 0
> 4519 06/17 17:00:15.820 vovw cont 0 Center Controller Requested URI:
> /voiceview/common/login.do
> 4519 06/17 17:00:15.821 vovw sess 0  request
> 4519 06/17 17:00:15.821 vovw sess 0 Querying the phone for its device
> information.
> 4519 06/17 17:00:15.953 vovw sess 0 Phone Model      : CP-7961G
> 4519 06/17 17:00:15.953 vovw sess 0 Phone MAC Address: 001E138C3CFC
> 4519 06/17 17:00:15.953 vovw sess 0 Phone Primary DN : 4001
> 4519 06/17 17:00:15.953 vovw sess 0 Checking if PIN less login is
> configured for 4001
> 4519 06/17 17:00:15.985 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4519 06/17 17:00:15.985 VMSS vmdb 0 Got connection: 0, inUse: 1, active: 2
> 4519 06/17 17:00:15.985 VMSS vmdb 7 select mailboxid from vm_mbxusers where
> owner=true and userdn='/sw/local/users/scph1';
> 4519 06/17 17:00:15.989 VMSS vmdb 3 PERSONAL_00000000000000000000000
> 4519 06/17 17:00:15.989 VMSS vmdb 0 Freed connection: 0, inUse: 0, active:
> 2
> 4519 06/17 17:00:15.990 vovw sess 0 Found mailbox
> 4519 06/17 17:00:15.990 vovw sess 0 PIN-less login: 0
> 4519 06/17 17:00:15.990 vovw sess 0 checkPinLess false
> 4519 06/17 17:00:15.994 vovw cont 0 Exit Controller Requested URI:
> /voiceview/WEB-INF/screens/phoneobjects/CiscoIPPhoneInput.jsp
> 4513 06/17 17:00:24.520 vovw cont 0 Enter Controller Requested URI:
> /voiceview/common/login.do
> 4513 06/17 17:00:24.520 vovw sydb 0 /sw/apps/vui/vvconfig/enabled
> 4513 06/17 17:00:24.521 vovw sydb 0 1
> 4513 06/17 17:00:24.522 vovw cont 0 Submit Type 'LOGIN'
> 4513 06/17 17:00:24.522 vovw sydb 0 /sw/apps/monitor/ctrl/offline
> 4513 06/17 17:00:24.523 vovw sydb 0 0
> 4513 06/17 17:00:24.523 vovw cont 0 Center Controller Requested URI:
> /voiceview/common/login.do
> 4513 06/17 17:00:24.524 vovw sess 0 LOGIN request
> 4513 06/17 17:00:24.539 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:24.539 VMSS vmdb 0 Got connection: 1, inUse: 1, active: 2
> 4513 06/17 17:00:24.539 VMSS vmdb 7 select mailboxid from vm_mbxusers where
> owner=true and userdn='/sw/local/users/scph1';
> 4513 06/17 17:00:24.544 VMSS vmdb 3 PERSONAL_00000000000000000000000
> 4513 06/17 17:00:24.544 VMSS vmdb 0 Freed connection: 1, inUse: 0, active:
> 2
> 4513 06/17 17:00:24.545 vovw sess 0 4001
> 4513 06/17 17:00:24.545 vovw sess 0 Found mailbox
> 4513 06/17 17:00:24.545 vovw sess 0 Valid extension
> 4513 06/17 17:00:24.545 vovw sess 0 Authenticating user
> 4513 06/17 17:00:24.545 vovw sess 0 SessionProperties doLogoutCleanup for
> 4001 PERSONAL_00000000000000000000000
> 4513 06/17 17:00:24.552 vovw sess 0 Personal mailbox locked. Logging him
> out first
> 4513 06/17 17:00:24.552 VMSS vmbx 0x000001309cd1135a 9
> /sw/local/users/scph1
> 4513 06/17 17:00:24.553 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:24.553 VMSS vmdb 0 Got connection: 0, inUse: 1, active: 2
> 4513 06/17 17:00:24.553 VMSS vmdb 7 select vm_message.messageid,
> vm_message.uid, recent from vm_message, vm_usermsg where state=3 and
> mailboxid='PERSONAL_00000000000000000000000' and
> vm_message.messageid=vm_usermsg.messageid;
> 4513 06/17 17:00:24.561 VMSS vmdb 0 Freed connection: 0, inUse: 0, active:
> 2
> 4513 06/17 17:00:24.563 vovw sess 0 SessionProperties logged out 4001
> session: 34o4vxpr71
> 4513 06/17 17:00:24.563 vovw sess 0 SessionProperties number of users now:
> 0
> 4513 06/17 17:00:24.563 vovw sess 0 Checking if PIN less login is
> configured for 4001
> 4513 06/17 17:00:24.581 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:24.581 VMSS vmdb 0 Got connection: 1, inUse: 1, active: 2
> 4513 06/17 17:00:24.581 VMSS vmdb 7 select mailboxid from vm_mbxusers where
> owner=true and userdn='/sw/local/users/scph1';
> 4513 06/17 17:00:24.586 VMSS vmdb 3 PERSONAL_00000000000000000000000
> 4513 06/17 17:00:24.586 VMSS vmdb 0 Freed connection: 1, inUse: 0, active:
> 2
> 4513 06/17 17:00:24.587 vovw sess 0 Found mailbox
> 4513 06/17 17:00:24.587 vovw sess 0 PIN-less login: 0
> 4513 06/17 17:00:24.587 vovw sess 0 checkPinLess false
> 4513 06/17 17:00:24.635 vovw sess 0 Opening mailbox
> 4513 06/17 17:00:24.635 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:24.635 VMSS vmdb 0 Got connection: 0, inUse: 1, active: 2
> 4513 06/17 17:00:24.635 VMSS vmdb 7 select * from vm_mailbox where
> mailboxid='PERSONAL_00000000000000000000000';
> 4513 06/17 17:00:24.641 VMSS vmdb 3
> PERSONAL_00000000000000000000000,0,null,1694,0,f,2687,30,t,10,0,1308301005582,null,21804790,t,0
> 4513 06/17 17:00:24.641 VMSS vmdb 7 select userdn from vm_mbxusers where
> owner=true and mailboxid='PERSONAL_00000000000000000000000';
> 4513 06/17 17:00:24.645 VMSS vmdb 0 Freed connection: 0, inUse: 0, active:
> 2
> 4513 06/17 17:00:24.645 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:24.645 VMSS vmdb 0 Got connection: 1, inUse: 1, active: 2
> 4513 06/17 17:00:24.645 VMSS vmdb 7 select mailboxid from vm_mbxusers where
> owner=true and userdn='/sw/local/users/scph1';
> 4513 06/17 17:00:24.649 VMSS vmdb 3 PERSONAL_00000000000000000000000
> 4513 06/17 17:00:24.650 VMSS vmdb 7 select distinct vm_mbxusers.mailboxid,
> orphanedtime from vm_mbxusers, vm_mailbox where
> vm_mailbox.mailboxid=vm_mbxusers.mailboxid and
> (userdn='/sw/local/users/scph1') and orphanedtime=0 and owner=false;
> 4513 06/17 17:00:24.656 VMSS vmdb 0 Freed connection: 1, inUse: 0, active:
> 2
> 4513 06/17 17:00:24.656 VMSS vmbx 8 /sw/local/users/scph1
> 4513 06/17 17:00:24.657 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:24.657 VMSS vmdb 0 Got connection: 0, inUse: 1, active: 2
> 4513 06/17 17:00:24.657 VMSS vmdb 7 update vm_mailbox set
> lastaccessed=1308301224657 where
> mailboxid='PERSONAL_00000000000000000000000';
> 4513 06/17 17:00:24.664 VMSS vmdb 1
> 4513 06/17 17:00:24.736 VMSS vmdb 0 Freed connection: 0, inUse: 0, active:
> 2
> 4513 06/17 17:00:24.736 vovw sess 0 Open mailbox successful
> 4513 06/17 17:00:24.736 vovw sess 0 SessionProperties logged in user 4001
> session: hjou17pu71 from 142.102.66.10
> 4513 06/17 17:00:24.736 vovw sess 0 Session Info provider attaching...
> 4513 06/17 17:00:24.740 vovw sess 0 Session Info provider attached
> 4513 06/17 17:00:24.740 vovw sess 0 SessionProperties number of users now:
> 1
> 4513 06/17 17:00:24.740 vovw sydb 0 /sw/limits/global/applicationMode
> 4513 06/17 17:00:24.741 vovw sydb 0 CCM
> 4513 06/17 17:00:24.741 vovw sydb 0
> /sw/apps/wf/ccnapps/configurations/craAesop/ccnwfapp/wfjtapi/ciscoccnatusername
> 2769 06/17 17:00:24.742 WFSP JTAP 0 WFSysdbNdJtapi::get enter
> 2769 06/17 17:00:24.742 WFSP JTAP 0 WFSysdbNdJtapi::get
> attribute=ciscoccnatusername
> 2769 06/17 17:00:24.742 WFSP JTAP 0 WFSysdbNdJtapi::get exit
> 4513 06/17 17:00:24.742 vovw sydb 0 cuejtapi
> 4513 06/17 17:00:24.742 vovw sydb 0
> /sw/apps/wf/ccnapps/configurations/craAesop/ccnwfapp/wfjtapi/ciscoccnatpassword
> 2725 06/17 17:00:24.743 WFSP JTAP 0 WFSysdbNdJtapi::get enter
> 2725 06/17 17:00:24.743 WFSP JTAP 0 WFSysdbNdJtapi::get
> attribute=ciscoccnatpassword
> 2725 06/17 17:00:24.744 WFSP JTAP 0 WFSysdbNdJtapi::get exit
> 4513 06/17 17:00:24.744 vovw sydb 0 **********
> 4513 06/17 17:00:24.744 vovw sess 0 Forward to home page
> 4513 06/17 17:00:24.745 vovw cont 0 Enter Controller Requested URI:
> /voiceview/voicemail/home.do
> 4513 06/17 17:00:24.745 vovw sydb 0 /sw/apps/vui/vvconfig/enabled
> 4513 06/17 17:00:24.746 vovw sydb 0 1
> 4513 06/17 17:00:24.746 vovw cont 0 Submit Type 'LOGIN'
> 4513 06/17 17:00:24.747 vovw sydb 0 /sw/apps/monitor/ctrl/offline
> 4513 06/17 17:00:24.747 vovw sydb 0 0
> 4513 06/17 17:00:24.748 vovw cont 0 Center Controller Requested URI:
> /voiceview/voicemail/home.do
> 4513 06/17 17:00:24.748 vovw vmal 0 Get message counts for
> com.cisco.aesop.voicemail.Mailbox@31e431e4
> 4513 06/17 17:00:24.749 VMSS vmbx 0 getExpired: 0,
> expiryTime=2011-07-17T16:26:46+0800
> 4513 06/17 17:00:24.750 vovw vmal 0 Total number of new msgs: 1
> 4513 06/17 17:00:24.750 vovw vmal 0 Total number of new urgent msgs: 0
> 4513 06/17 17:00:24.750 vovw vmal 0 Total number of saved msgs: 0
> 4513 06/17 17:00:24.750 vovw vmal 0 Total number of expired msgs: 0
> 4513 06/17 17:00:24.750 vovw vmal 0 Total number of broadcast msgs: 0
> 4513 06/17 17:00:24.750 vovw vmal 0 Total number of deleted msgs: 0
> 4513 06/17 17:00:24.750 vovw vmal 0 Mailbox Usage: 0.0
> 4513 06/17 17:00:24.751 vovw vmal 0 Show broadcast menu item false
> 4513 06/17 17:00:24.757 vovw cont 0 Exit Controller Requested URI:
> /voiceview/WEB-INF/screens/phoneobjects/CiscoIPPhoneMenu.jsp
> 4513 06/17 17:00:24.757 vovw cont 0 Exit Controller Requested URI:
> /voiceview/WEB-INF/screens/phoneobjects/CiscoIPPhoneMenu.jsp
> 4519 06/17 17:00:38.664 vovw cont 0 Enter Controller Requested URI:
> /voiceview/voicemail/vmList.do
> 4519 06/17 17:00:38.664 vovw sydb 0 /sw/apps/vui/vvconfig/enabled
> 4519 06/17 17:00:38.666 vovw sydb 0 1
> 4519 06/17 17:00:38.666 vovw cont 0 Submit Type 'RECONFIGURE'
> 4519 06/17 17:00:38.666 vovw sydb 0 /sw/apps/monitor/ctrl/offline
> 4519 06/17 17:00:38.667 vovw sydb 0 0
> 4519 06/17 17:00:38.667 vovw cont 0 Center Controller Requested URI:
> /voiceview/voicemail/vmList.do
> 4519 06/17 17:00:38.668 vovw vmal 0 Attempting to read all messages
> 4519 06/17 17:00:38.668 VMSS vmsg 0 PERSONAL_00000000000000000000000
> 4519 06/17 17:00:38.668 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4519 06/17 17:00:38.668 VMSS vmdb 0 Got connection: 1, inUse: 1, active: 2
> 4519 06/17 17:00:38.668 VMSS vmdb 0 Request connection: inUse: 1, active: 2
> 4519 06/17 17:00:38.668 VMSS vmdb 0 Got connection: 0, inUse: 2, active: 2
> 4519 06/17 17:00:38.668 VMSS vmdb 7 select vm_message.*,
> vm_usermsg.mailboxid, vm_usermsg.storetime, vm_usermsg.state from
> vm_usermsg, vm_message where vm_usermsg.messageid=vm_message.messageid and (
> state=1 or state=2 or state=3) and
> mailboxid='PERSONAL_00000000000000000000000' and messagetype<=50 order by
> urgent desc, messagetime asc limit 150;
> 4519 06/17 17:00:38.677 VMSS vmsg 1
> FHK1250F1MH-AIM-FOC12032LYD-1308299025321
> 4519 06/17 17:00:38.679 VMSS vmdb 3
> FHK1250F1MH-AIM-FOC12032LYD-1308299025321,1,1,/sw/local/users/scph1,f,f,2687,21498,1308299206475,null,17579,17-Jun-11
> 08:26:46
> UTC,9223372036854775807,1308299206475,0,0,t,2687,1,,PERSONAL_00000000000000000000000,1308299206475,1
> 4519 06/17 17:00:38.679 VMSS vmsg 0 Message Properties msgId
> FHK1250F1MH-AIM-FOC12032LYD-1308299025321 msgUID 1
> 4519 06/17 17:00:38.679 VMSS vmdb 0 Freed connection: 0, inUse: 1, active:
> 2
> 4519 06/17 17:00:38.679 VMSS vmdb 0 Freed connection: 1, inUse: 0, active:
> 2
> 4519 06/17 17:00:38.679 vovw vmal 0 1 messages
> 4519 06/17 17:00:38.695 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4519 06/17 17:00:38.695 VMSS vmdb 0 Got connection: 0, inUse: 1, active: 2
> 4519 06/17 17:00:38.695 VMSS vmdb 7 select mailboxid from vm_mbxusers where
> owner=true and userdn='/sw/local/users/scph1';
> 4519 06/17 17:00:38.700 VMSS vmdb 3 PERSONAL_00000000000000000000000
> 4519 06/17 17:00:38.700 VMSS vmdb 0 Freed connection: 0, inUse: 0, active:
> 2
> 4519 06/17 17:00:38.700 vovw vmal 0 Message ID:
> FHK1250F1MH-AIM-FOC12032LYD-1308299025321 Sender: /sw/local/users/scph1
> 4519 06/17 17:00:38.700 vovw vmal 0 Type: 1
> 4519 06/17 17:00:38.700 vovw vmal 0 Status: 1
> 4519 06/17 17:00:38.700 vovw vmal 0 The location of the sender: null
> 4519 06/17 17:00:38.700 vovw vmal 0 The location initials of the sender:
> 4519 06/17 17:00:38.700 vovw vmal 0 The phone number of the sender: 4001
> 4519 06/17 17:00:38.700 vovw vmal 0 Extension: 4001
> 4519 06/17 17:00:38.700 vovw vmal 0 senderstr: /sw/local/users/scph1
> 4519 06/17 17:00:38.701 vovw vmal 0 address.getUser().getUserId(): scph1
> 4519 06/17 17:00:38.701 vovw sydb 0 /sw/local/users/scph1/Name/givenName
> 4519 06/17 17:00:38.701 vovw sydb 0
> 4519 06/17 17:00:38.701 vovw sydb 0 /sw/local/users/scph1/Name/surname
> 4519 06/17 17:00:38.702 vovw sydb 0 scph
> 4519 06/17 17:00:38.703 vovw vmal 0 Date: Today 4:26 PM
> 4519 06/17 17:00:38.703 vovw vmal 0 filterVoiceMails
> 4519 06/17 17:00:38.703 vovw vmal 0 sortAndNumberMails
> 4519 06/17 17:00:38.703 vovw vmal 0 clipMails
> 4519 06/17 17:00:38.736 vovw cont 0 Exit Controller Requested URI:
> /voiceview/WEB-INF/screens/phoneobjects/CiscoIPPhoneIconMenu.jsp
> 4513 06/17 17:00:44.427 vovw cont 0 Enter Controller Requested URI:
> /voiceview/voicemail/playvm.do
> 4513 06/17 17:00:44.427 vovw sydb 0 /sw/apps/vui/vvconfig/enabled
> 4513 06/17 17:00:44.428 vovw sydb 0 1
> 4513 06/17 17:00:44.429 vovw cont 0 Submit Type 'RECONFIGURE'
> 4513 06/17 17:00:44.429 vovw sydb 0 /sw/apps/monitor/ctrl/offline
> 4513 06/17 17:00:44.430 vovw sydb 0 0
> 4513 06/17 17:00:44.430 vovw cont 0 Center Controller Requested URI:
> /voiceview/voicemail/playvm.do
> 4513 06/17 17:00:44.437 vovw vcmt 0 RECONFIGURE request
> FHK1250F1MH-AIM-FOC12032LYD-1308299025321
> 4513 06/17 17:00:44.453 VMSS vmdb 0 Request connection: inUse: 0, active: 2
> 4513 06/17 17:00:44.453 VMSS vmdb 0 Got connection: 1, inUse: 1, active: 2
> 4513 06/17 17:00:44.453 VMSS vmdb 7 select mailboxid from vm_mbxusers where
> owner=true and userdn='/sw/local/users/scph1';
> 4513 06/17 17:00:44.458 VMSS vmdb 3 PERSONAL_00000000000000000000000
> 4513 06/17 17:00:44.459 VMSS vmdb 0 Freed connection: 1, inUse: 0, active:
> 2
> 4513 06/17 17:00:44.466 vovw cont 0 Exit Controller Requested URI:
> /voiceview/WEB-INF/screens/phoneobjects/CiscoIPPhoneText.jsp
> 4519 06/17 17:00:52.840 vovw cont 0 Enter Controller Requested URI:
> /voiceview/voicemail/playvm.do
> 4519 06/17 17:00:52.840 vovw sydb 0 /sw/apps/vui/vvconfig/enabled
> 4519 06/17 17:00:52.842 vovw sydb 0 1
> 4519 06/17 17:00:52.842 vovw cont 0 Submit Type 'LISTEN'
> 4519 06/17 17:00:52.842 vovw sydb 0 /sw/apps/monitor/ctrl/offline
> 4519 06/17 17:00:52.843 vovw sydb 0 0
> 4519 06/17 17:00:52.843 vovw cont 0 Center Controller Requested URI:
> /voiceview/voicemail/playvm.do
> 4519 06/17 17:00:52.845 vovw vcmt 0 Adding OID: 17579
> 4519 06/17 17:00:52.845 vovw vcmt 0 Total play time 3
> 4519 06/17 17:00:52.845 vovw vcmt 0 SoundTransmitter started
> 6216 06/17 17:00:52.847 VCCN svve 0 requestNewSession: enter
> 6216 06/17 17:00:52.847 ACCN COMG 0 ContactStubImpl is constructed,
> id=6,type=Cisco VoiceView Call,impl id=null
> 6216 06/17 17:00:52.847 VCCN svve 0 New contact created id: 6
> 6216 06/17 17:00:52.847 VCCN svve 0 Number of active contacts: 1
> 4519 06/17 17:00:52.849 vovw vcmt 0 New CRA callId: 6
> 6216 06/17 17:00:52.858 ACCN CHMG 0 ChMgrImpl:getGroup - got following
> group
> GroupStub[channelClass=com.cisco.wf.subsystems.cmt.CMTDialogChannelImpl,type=Cisco
> Media Channel,id=0,name=0,state=IN_SERVICE,channel=6]
> 6216 06/17 17:00:52.858 ACCN CHMG 0 GroupStubImpl::findAndLockIdleChannel()
> - inside
> method-GroupStub[channelClass=com.cisco.wf.subsystems.cmt.CMTDialogChannelImpl,type=Cisco
> Media Channel,id=0,name=0,state=IN_SERVICE,channel=6]
> 6216 06/17 17:00:52.858 ACCN CHMG 0 ChStubImpl:getChannelLock() -id=1
> trying to get channel lock ...
> 6216 06/17 17:00:52.859 ACCN CHMG 0 ChStubImpl:getChannelLock() - channel
> locked
> successfully-ChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
> Media Channel,id=1,state=IDLE,pendingState=null,groupId=0,locked=true]
> 6216 06/17 17:00:52.859 ACCN CHMG 0 GroupStubImpl::findAndLockIdleChannel()
> - channel successfully
> lockedChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
> Media Channel,id=1,state=IDLE,pendingState=null,groupId=0,locked=true]
> 6216 06/17 17:00:52.859 ACCN COMG 0 getApplicationPrivilege(): application
> is null for contact: 6
> 6216 06/17 17:00:52.859 ACCN COMG 0 ContactManager: Acquiring a port of
> type: AAWorkflowPrivilege
> 6216 06/17 17:00:52.859 LLMA LAPI 0 Llama: vmPortAllocate(): Allocating vm
> port for requestor "CRS"
> 6216 06/17 17:00:52.861 LLMA LSDB 0 Llama: vmPortAllocate():
> LlamaSysdbUser(): setString(): Setting
> /sw/apps/limitsManager/vmPort/allocate/requestor to CRS
> 2730 06/17 17:00:52.862 LLMA LSDB 0 LlamaVmPortAllocate: check():
> requestor, Value: CRS: returns true
> 2769 06/17 17:00:52.863 LLMA LVMP 0 LlamaVmPortAllocate: commit():
> Attribute: requestor, Value: CRS
> 2769 06/17 17:00:52.863 LLMA LLIC 0 LlamaLicense incrementCount VM Port
> Feature - countsUsed = 1
> 6216 06/17 17:00:52.864 LLMA LAPI 0 Llama: vmPortAllocate(): Allocate vm
> port for requestor "CRS" returns true
> 6216 06/17 17:00:52.864 ACCN COMG 0 ContactManager: Port of type
> AAWorkflowPrivilege acquired successfully
> 6216 06/17 17:00:52.864 ACCN COMG 0 Port of type AAWorkflowPrivilege
> acquired for contact #6
> 6216 06/17 17:00:52.865 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel has
> changed state: Channel=null,Channel
> Class=com.cisco.dialog.DialogChannel,Channel Type=Cisco Media
> Channel,Channel id=1,Channel implementation id=1,Old state=IDLE,New
> state=IN_USE
> 6216 06/17 17:00:52.865 ACCN CMTS 0 MediaDialogChannel id=1,state=IN_USE
> MDC::init
> 6216 06/17 17:00:52.865 ACCN CMTS 0 MediaDialogChannel id=1,state=IN_USE
> ::init: create newMediaManagerImpl
> 6216 06/17 17:00:52.865 ACCN LMED 0 After allocating sync object
> 6216 06/17 17:00:52.866 ACCN LMED 0 Enter RTPRecorder constructor
> 6216 06/17 17:00:52.866 ACCN LMED 0 Enter:
> DoubleBufferDatagramInputStream:Constructor
> 6216 06/17 17:00:52.866 ACCN CHMG 0 GrpStubImpl:notifyChannelStateChange -
> state change recvd from:
> ChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco Media
> Channel,id=1,state=IN_USE,pendingState=null,groupId=0,locked=false]
> 6216 06/17 17:00:52.867 ACCN CHMG 0 GrpStubImpl:notifyChannelStateChange -
> channel changed from: IDLE ---> IN_USE
> for-GroupStub[channelClass=com.cisco.wf.subsystems.cmt.CMTDialogChannelImpl,type=Cisco
> Media Channel,id=0,name=0,state=IN_SERVICE,channel=6]
> 6216 06/17 17:00:52.867 ACCN CHMG 0 GrpStubImpl:notifyChannelInUse - No
> Group state change - channel state changed from Idle --> InUse
> 6216 06/17 17:00:52.867 ACCN CHMG 0 ChStubImpl:handleInUseTransition -
> notifying all waiting threads that channel is no longer
> idle-ChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
> Media Channel,id=1,state=IN_USE,pendingState=null,groupId=0,locked=false]
> 6216 06/17 17:00:52.867 VCCN svve 0 Contact: 6 New dialog channel obtained:
> 1
> 6216 06/17 17:00:52.867 VCCN svve 0 Contact: 6 initPlay(): done
> 6216 06/17 17:00:53.148 VCCN svve 0 Number of active contacts: 0
> 6216 06/17 17:00:53.148 VCCN svve 0 VVEContact: terminate(): 6
> 6216 06/17 17:00:53.149 ACCN CHMG 0 ChStubImpl:handleIdleTransition -
> channel currently InUse - removing channel from
> contact-ChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
> Media Channel,id=1,state=IN_USE,pendingState=null,groupId=0,locked=false]
> 6216 06/17 17:00:53.149 ACCN CMTS 0 MediaDialogChannel id=1,state=IN_USE
> MDC::abort: return without waiting
> 6216 06/17 17:00:53.149 ACCN CMTS 0 MediaDialogChannel id=1,state=IN_USE
> MediaManager resetted.
> 6216 06/17 17:00:53.149 ACCN LMED 0 PromptPlayer::closeStream
> 6216 06/17 17:00:53.149 ACCN LMED 0 PromptPlayer::resetSources
> 6216 06/17 17:00:53.149 ACCN LMED 0 PromptPlayer::rtpData close
> 6216 06/17 17:00:53.149 ACCN LMED 0 PromptPlayer::closeStream done
> 6216 06/17 17:00:53.149 ACCN LMED 0 Enter RTPRecorder:stopRecord
> 6216 06/17 17:00:53.149 ACCN LMED 0 closeStream(), port=0
> 6216 06/17 17:00:53.149 ACCN LMED 0 Stopping doublebuffer input stream
> 6216 06/17 17:00:53.149 ACCN LMED 0 Enter:
> DoubleBufferDatagramInputStream:stop
> 6216 06/17 17:00:53.150 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel has
> changed state: Channel=null,Channel
> Class=com.cisco.dialog.DialogChannel,Channel Type=Cisco Media
> Channel,Channel id=1,Channel implementation id=1,Old state=IN_USE,New
> state=IDLE
> 6216 06/17 17:00:53.151 ACCN CHMG 0 GrpStubImpl:notifyChannelStateChange -
> state change recvd from:
> ChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco Media
> Channel,id=1,state=IDLE,pendingState=null,groupId=0,locked=true]
> 6216 06/17 17:00:53.151 ACCN CHMG 0 GrpStubImpl:notifyChannelStateChange -
> channel changed from: IN_USE ---> IDLE
> for-GroupStub[channelClass=com.cisco.wf.subsystems.cmt.CMTDialogChannelImpl,type=Cisco
> Media Channel,id=0,name=0,state=IN_SERVICE,channel=6]
> 6216 06/17 17:00:53.151 ACCN CHMG 0 GrpStubImpl:notifyChannelIdle - No
> Group state change - channel state changed from InUse --> Idle
> 6216 06/17 17:00:53.151 ACCN CHMG 0 GrpStubImpl:notifyChannelIdle - calling
> async.release() to make channel available
> 6216 06/17 17:00:53.151 ACCN CHMG 0 ChStubImpl:releaseChannelLock() -
> channel lock
> releasedChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
> Media Channel,id=1,state=IDLE,pendingState=null,groupId=0,locked=false]
> 6216 06/17 17:00:53.151 ACCN COMG 0 getApplicationPrivilege(): application
> is null for contact: 6
> 6216 06/17 17:00:53.151 ACCN COMG 0 ContactManager: Releasing a port of
> type: AAWorkflowPrivilege
> 6216 06/17 17:00:53.151 LLMA LAPI 0 Llama: vmPortDeallocate(): Deallocating
> vm port for requestor "CRS"
> 6216 06/17 17:00:53.153 LLMA LSDB 0 Llama: vmPortDeallocate():
> LlamaSysdbUser(): setString(): Setting
> /sw/apps/limitsManager/vmPort/deallocate/requestor to CRS
> 2725 06/17 17:00:53.154 LLMA LSDB 0 LlamaVmPortDeallocate: check():
> requestor, Value: CRS: returns true
> 2771 06/17 17:00:53.158 LLMA LVMP 0 LlamaVmPortDeallocate: commit():
> Attribute: requestor, Value: CRS
> 2771 06/17 17:00:53.158 LLMA LLIC 0 LlamaLicense decrementCount VM Port
> Feature - countsUsed = 0
> 6216 06/17 17:00:53.159 LLMA LAPI 0 Llama: vmPortDeallocate(): Deallocate
> vm port for requestor "CRS" returns true
> 6216 06/17 17:00:53.159 ACCN COMG 0 ContactManager: Port of type
> AAWorkflowPrivilege released successfully
> 6216 06/17 17:00:53.160 ACCN COMG 0 IVR port for privilege:
> AAWorkflowPrivilege released by contact #6
> 4519 06/17 17:00:53.162 vovw vcmt 0 CiscoIPPhoneError: 4 null
> 4519 06/17 17:00:53.165 vovw cont 0 Exit Controller Requested URI:
> /voiceview/WEB-INF/screens/phoneobjects/CiscoIPPhoneText.jsp
>
> Thanks
>
> Alex
>
> _______________________________________________
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> visit www.ipexpert.com
>
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>
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