Are you using phoneview to control all 3 sites?

Maybe you know more features than I do but I only use the phoneview to
control one site at a time....mostly, whichever site the CME is on since
other remote-control software doesn't support CME very well.

My config is set up as is:
HQ & SB (CUCM) - berbee
SC (CME) - Phoneview

Just make sure you can ping all three sites from your PC to the same subnet
of your phones vlans.

If not, you will need to hook up extra nic cards from your PC or use the
USB-LAN card solution.



On Fri, Jul 8, 2011 at 3:54 PM, Naima Sulaiman <atusilverg...@yahoo.com>wrote:

> Hi All
>
> i am having problem controlling my remote phones using the phoneview
> application. i am only able to make calls from my hq phone but not cme and
> branch 1. all my phones are registered but i am not able to do a refresh on
> the phones. Any suggestions pls.
>
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