Hello guys recentlly i have heard some thing about TAPS.. Well i myslef have never worked with TAPS so got scared a little bit . On Cisco website i was looking for documentation but couldnt find a step by step guide ..I have found this document which i kinda what i was looking. So thought of sharing with everyone here ..
Some people might find this link useful.. http://wiki.blindhog.net/index.php/Sandbox:How_to_use_TAPS#Install_TAPS_Plugin_on_UCCX_Server I am going to try this when i get home.. regards Amit
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