Hi,
In WB 1 Question 9.2 asks us that in incoming call, into the AA 3500, should be redirected to 3001 after 90 Sec. of Ringing. I configured the BACD according to the PG but the call will be redirected after approx.. 3 Min and not after 90 Sec. Here is the relevant configuration: application service queue flash://bacdprompts/app-b-acd-2.1.2.2.tcl param queue-len 15 param aa-hunt10 3006 param number-of-hunt-grps 2 param aa-hunt2 3210 param queue-manager-debugs 1 ! service aa1 flash://bacdprompts/app-b-acd-aa-2.1.2.2.tcl paramspace english index 1 param aa-pilot 3500 param number-of-hunt-grps 2 param handoff-string aa1 paramspace english language en param welcome-prompt _bacd_welcome.au param call-retry-timer 15 param service-name queue paramspace english location flash://bacdprompts/ param second-greeting-time 60 param max-time-vm-retry 2 param voice-mail 3001 param max-time-call-retry 9 Any help is appreciated! /Robert
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