Are you using UCCX on Win 2003? (Not Cisco OS)?

If so, then the UCCX is unable to download the JTAPI client from CUCM and
is not fully synchronized.

To fully synchronize JTAPI on UCCX server that is installed on Win 2003
from Microsoft (Not Cisco Win) you have to create the WINNT folder on C:

After copy the JAVA folder from WINDOWS folder (On C: disk) to newly
created WINNT folder, and make synchronization again from UCCX Appadmin.

Hope that helps.





On Tue, Nov 15, 2011 at 12:02 AM, Kshitij Singhi <
martinian.ksin...@gmail.com> wrote:

> Hi Mike,
>
> In the lab we get:
>
> CUCM version 7.0.1-something
> CME version: 7.0.x (IOS 12.4(20)Tx
> CUE version: 7.0.x
>
>
> On Mon, Nov 14, 2011 at 10:30 PM, 
> <ccie_voice-requ...@onlinestudylist.com>wrote:
>
>> Send CCIE_Voice mailing list submissions to
>>        ccie_voice@onlinestudylist.com
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>> than "Re: Contents of CCIE_Voice digest..."
>>
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>> Today's Topics:
>>
>>   1. [CUCME / CUE VERSION RECOMMENDATIONS] (michael.se...@compucom.com)
>>   2. Re: uccx Unified CM Telephony Subsystem gray out (Adam Thompson)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Mon, 14 Nov 2011 08:25:16 -0500
>> From: <michael.se...@compucom.com>
>> To: <ccie_voice@onlinestudylist.com>
>> Subject: [OSL | CCIE_Voice] [CUCME / CUE VERSION RECOMMENDATIONS]
>> Message-ID:
>>
>>  <426D14439C8C604B90E332DD4696917301BBC99033@SP049EXC32.compucom.local>
>> Content-Type: text/plain; charset="us-ascii"
>>
>> Does anyone out there wish to share what versions of CUCME and CUE you
>> are running?  Any input would be appreciated.  Thank you.
>>
>>
>>
>>
>>
>>
>>
>> -------------- next part --------------
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>>
>> ------------------------------
>>
>> Message: 2
>> Date: Mon, 14 Nov 2011 08:30:08 -0500
>> From: Adam Thompson <arthomp...@gmail.com>
>> To: bruno <bruno.juni...@gmail.com>
>> Cc: CCIE-V???? <ccie_voice@onlinestudylist.com>
>> Subject: Re: [OSL | CCIE_Voice] uccx Unified CM Telephony Subsystem
>>        gray out
>> Message-ID:
>>        <
>> cabvs7z3vq5r7teka5trzo3huvtvgycpe64sn+0wk7puslri...@mail.gmail.com>
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> Is your UCCX server 'In Service'? If so, try restarting the CTI Manager
>> service in CUCM. If not, you will need to take a look at the event logs
>> and
>> traces on the UCCX server to see what may be going on.
>> HTH
>> Adam
>> 2011/11/14 bruno <bruno.juni...@gmail.com>
>>
>> > i have creat Unified CM Telephony Group #0 \  application \trigger etc
>> on
>> > uccx ,and check sync ,everything is fine. But when i check the them on
>> cucm
>> > ,i found none of them register.  so i go to uccx control center, i found
>> > the Unified CM Telephony Subsystem  gray out,whatever i restart or
>> reboot
>> > the server. it just can't up .  what  's prob do u think ?
>> >
>> > *Unified CM Telephony Users
>> > *jtapi_1 -- Ok
>> >
>> >
>> > *Unified CM Telephony Port Groups*
>> >
>> > *Port Group 0*
>> > CTI ports on node 1 -- Ok
>> > CCM Data
>> >   Device Pool--Ok
>> >   Media Resource Group List-- Ok
>> >   PresenceGroup-- Ok
>> >   Partition-- Ok
>> >   User Hold Audio Source-- Ok
>> >   Alerting Name Ascii-- Ok
>> >   Require DTMF Reception-- Ok
>> >   NetWork Hold Audio Source-- Ok
>> >   CallPickUpGroup-- Ok
>> >   VoiceMailProfile-- Ok
>> >   AAR Group-- Ok
>> >   Location-- Ok
>> >   Calling Search Space-- Ok
>> >
>> >
>> > *Unified CM Telephony Triggers*
>> >
>> > *ICD*
>> > ICD -- Ok
>> > CCM Data
>> >   Forward Busy Calling Search Space-- Ok
>> >   Device Pool-- Ok
>> >   Alerting Name Ascii-- Ok
>> >   PresenceGroup-- Ok
>> >   Partition-- Ok
>> >   CallPickUpGroup-- Ok
>> >   VoiceMailProfile-- Ok
>> >   Location-- Ok
>> >   Calling Search Space-- Ok
>> > **
>> > ------------------
>> >  Best Regards,
>> > Bruno
>> > **
>> > ****
>> >
>> > _______________________________________________
>> > For more information regarding industry leading CCIE Lab training,
>> please
>> > visit www.ipexpert.com
>> >
>> > Are you a CCNP or CCIE and looking for a job? Check out
>> > www.PlatinumPlacement.com <http://www.platinumplacement.com/>
>> >
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>>
>> End of CCIE_Voice Digest, Vol 69, Issue 56
>> ******************************************
>>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com <http://www.platinumplacement.com/>
>
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