For CUPS PhoneMessenger -------> Std CTI Enabled & Std CTI Allow Control of All devices CtiGw -------> (same group)
For UCCX ( done by UCCX automatically ; may need to adjust user groups manually) rmjtapti --------- > Std CTI Enabled & Allow Control of All Devices jtapi --------> Standard CTI Enabled & Associate with Route Point & Cti Ports for UCCX Do we need to associate any of above application users with Phones or UPC clients ( under controlled devices box for Application user configuration page ) ?
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