Also make sure in CUC, under phone system AXL server you have 5.0 or greater checked and in CUCM under system TAB Application server do you have the CUC there.
Sent from my iPhone On Mar 20, 2012, at 10:54 AM, "ccie_voice-requ...@onlinestudylist.com" <ccie_voice-requ...@onlinestudylist.com> wrote: > Send CCIE_Voice mailing list submissions to > ccie_voice@onlinestudylist.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://onlinestudylist.com/mailman/listinfo/ccie_voice > or, via email, send a message with subject or body 'help' to > ccie_voice-requ...@onlinestudylist.com > > You can reach the person managing the list at > ccie_voice-ow...@onlinestudylist.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of CCIE_Voice digest..." > > > Today's Topics: > > 1. Re: Fwd: CUC and AAR....need some help (Kevin Spicer) > 2. Re: Fwd: CUC and AAR....need some help (Juan Lopez) > 3. Re: CUC integration - AXL API (Rrcrumm) > 4. Re: CUC integration - AXL API (Gurpreet Singh Kukreja) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 20 Mar 2012 13:31:37 +0000 > From: Kevin Spicer <ke...@kevinspicer.co.uk> > To: Juan Lopez <lopez.hernandez.j...@gmail.com> > Cc: CCIE Study <ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] Fwd: CUC and AAR....need some help > Message-ID: > <caf2ggoqzzvgzegxsom4ztughp7tmzt-58gqiuhpqmvlvwws...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Hi Juan, > > Just playing with this in the lab and I think a workaround is to add a > routing rule (in CUC > Call Management > Call Routing > Forwarded Routing > Rules). > > Add to the top of the list a rule that sends to the 'Attempt Sign In' > Conversation where the forwarding station is the voicemail pilot number > (i.e. the number which shows as the redirtecting number in the q931 trace > when you hit the messages key). > > Initial testing this seems to work okay. > > Kevin > > On Tue, Mar 20, 2012 at 8:04 AM, Juan Lopez > <lopez.hernandez.j...@gmail.com>wrote: > >> Still investigating this but can't seem to find the answer. >> Form the SRND it states: >> >> "By default, the directory number configuration retains the AAR leg of the >> call in the call history, which ensures that the AAR forward to the voice >> messaging system will select the proper voice mailbox " >> This I understand, and gives an indication to what I see: that the AAR >> function retains the RDNIS of the called party by default. So when I press >> the VM button on SB phone, and AAR is invoked, CUC's HP external number >> mask/AAR group is used to get the call over to CUC, but the RDNIS of the >> called party (CUC's HP) is sent along. >> >> I think I am not grasping something basic here - I do not find anything >> stating that AAR in combination with the VM button does not work. Or I am >> not seeing things clear anymore. So feedback is appreciated. >> >> So if anyone can point me in a good direction it would be great - getting >> despirate over here ;-D >> >> cheers, >> Juan >> ---------- Doorgestuurd bericht ---------- >> Van: Juan Lopez <lopez.hernandez.j...@gmail.com> >> Datum: 19 maart 2012 21:58 >> Onderwerp: CUC and AAR....need some help >> Aan: CCIE Study <ccie_voice@onlinestudylist.com> >> >> >> >> All, I need some help: >> >> I have CUC setup at the HQ. When using AAR between SB and HQ, when the SB >> phones presses the 'voicemail' button, I would have thought this >> constitutes a direct call (aka: no RDNIS sent) to voicemail. However, I >> notice the call is being sent out with the RDNIS of the voicemail hunt >> pilot. So the caller is connected to the welcome prompt instead... >> >> this really strikes me - I did not see that one coming... Is this normal? >> What can be done so that a direct call to VM from a SB phone - to listen to >> his/her voicemail messages - is sent to the subscribers' inbox instead? (I >> cannot uncheck de delivery of RDNIS at the SB GW, as this needs to be sent >> for forwarded calls) >> >> any help is greatly appreciated. >> Juan >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: </archives/ccie_voice/attachments/20120320/2757053d/attachment-0001.html> > > ------------------------------ > > Message: 2 > Date: Tue, 20 Mar 2012 14:41:07 +0100 > From: Juan Lopez <lopez.hernandez.j...@gmail.com> > To: Kevin Spicer <ke...@kevinspicer.co.uk> > Cc: CCIE Study <ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] Fwd: CUC and AAR....need some help > Message-ID: > <CANpj6czMAf8=gswx4+mg_ukz7eh1umr-bmmp1vdttvwkyzm...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Hi Kevin, > thx for the feedback - that is indeed the workaround.... > > I was just hoping to get more feedback on this - sharing knowledge instead > of figuring everything out by yourself, is what the idea of a public forum > like OSL is/should be about - but apparently apart from Baktha and you it > was unidirectional silence unfortunately. Or there are not that many going > for the ccie voice lately, that could also be the case ;) > > cheers & thx, > Juan > > > > Op 20 maart 2012 14:31 schreef Kevin Spicer <ke...@kevinspicer.co.uk> het > volgende: > >> Hi Juan, >> >> Just playing with this in the lab and I think a workaround is to add a >> routing rule (in CUC > Call Management > Call Routing > Forwarded Routing >> Rules). >> >> Add to the top of the list a rule that sends to the 'Attempt Sign In' >> Conversation where the forwarding station is the voicemail pilot number >> (i.e. the number which shows as the redirtecting number in the q931 trace >> when you hit the messages key). >> >> Initial testing this seems to work okay. >> >> Kevin >> >> On Tue, Mar 20, 2012 at 8:04 AM, Juan Lopez < >> lopez.hernandez.j...@gmail.com> wrote: >> >>> Still investigating this but can't seem to find the answer. >>> Form the SRND it states: >>> >>> "By default, the directory number configuration retains the AAR leg of >>> the call in the call history, which ensures that the AAR forward to the >>> voice messaging system will select the proper voice mailbox " >>> This I understand, and gives an indication to what I see: that the AAR >>> function retains the RDNIS of the called party by default. So when I press >>> the VM button on SB phone, and AAR is invoked, CUC's HP external number >>> mask/AAR group is used to get the call over to CUC, but the RDNIS of the >>> called party (CUC's HP) is sent along. >>> >>> I think I am not grasping something basic here - I do not find anything >>> stating that AAR in combination with the VM button does not work. Or I am >>> not seeing things clear anymore. So feedback is appreciated. >>> >>> So if anyone can point me in a good direction it would be great - getting >>> despirate over here ;-D >>> >>> cheers, >>> Juan >>> ---------- Doorgestuurd bericht ---------- >>> Van: Juan Lopez <lopez.hernandez.j...@gmail.com> >>> Datum: 19 maart 2012 21:58 >>> Onderwerp: CUC and AAR....need some help >>> Aan: CCIE Study <ccie_voice@onlinestudylist.com> >>> >>> >>> >>> All, I need some help: >>> >>> I have CUC setup at the HQ. When using AAR between SB and HQ, when the >>> SB phones presses the 'voicemail' button, I would have thought this >>> constitutes a direct call (aka: no RDNIS sent) to voicemail. However, I >>> notice the call is being sent out with the RDNIS of the voicemail hunt >>> pilot. So the caller is connected to the welcome prompt instead... >>> >>> this really strikes me - I did not see that one coming... Is this normal? >>> What can be done so that a direct call to VM from a SB phone - to listen to >>> his/her voicemail messages - is sent to the subscribers' inbox instead? (I >>> cannot uncheck de delivery of RDNIS at the SB GW, as this needs to be sent >>> for forwarded calls) >>> >>> any help is greatly appreciated. >>> Juan >>> >>> >>> _______________________________________________ >>> For more information regarding industry leading CCIE Lab training, please >>> visit www.ipexpert.com >>> >>> Are you a CCNP or CCIE and looking for a job? Check out >>> www.PlatinumPlacement.com <http://www.platinumplacement.com/> >>> >> >> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: </archives/ccie_voice/attachments/20120320/351c4798/attachment-0001.html> > > ------------------------------ > > Message: 3 > Date: Tue, 20 Mar 2012 07:31:27 -0700 > From: Rrcrumm <rrcr...@yahoo.com> > To: Chris <devsin2...@gmail.com> > Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] CUC integration - AXL API > Message-ID: <581d6a42-4b4f-40ae-8216-4658b5927...@yahoo.com> > Content-Type: text/plain; charset="us-ascii" > > Do you have servers under the phone system and a user with a l permission > > HTH > Randall > > Sent from my iPhone > > On Mar 20, 2012, at 3:34 AM, Chris <devsin2...@gmail.com> wrote: > >> I am stuck in trying to CUC to Import users through AXL API access. When I >> click "Import Users" it gives "No AXL Remote or LDAP Servers were found. A >> Unified Communications Manager and/or LDAP Directory server integration is >> required to synchronize users." message. >> The application user has "Standard AXL API access" role assigned. The I have >> tried following: >> >> 1. Delete and Add phone system, port group ( ports BTW are registered with >> UCM) >> 2. Change user name to "administrator" under "AXL Server Settings" in "Phone >> System' Edit to no avail. >> 3. Delete and Add of the servers under "Port Group" Edit. >> 4. Change port numbers of the servers under "Port Group" Edit, based on >> "www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874c9b.shtml". >> The default ports it gives are 2000/2443. >> >> One clue/symptom I have is - when I click "Ping", in Edit Server >> configuration page, I get timeout - for AXL as well as tftp server. >> >> Similar integration using AXL application user with Presence and CCX worked >> fine. >> >> Best Regards >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: </archives/ccie_voice/attachments/20120320/7191bdff/attachment-0001.html> > > ------------------------------ > > Message: 4 > Date: Tue, 20 Mar 2012 10:38:36 -0400 > From: Gurpreet Singh Kukreja <tycoononway1...@gmail.com> > To: Chris <devsin2...@gmail.com> > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] CUC integration - AXL API > Message-ID: > <cabmpszt6jd-yjwvn2g4q7if3gbdcxwyqhrcjflyeftewmxn...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Well most likely an issue with the AXL integration with CUCM. A couple of > things which come to mind: > > 1) Make sure that the "Cisco AXL Web Service" is running on the Unity > Connection Server and the CM Pub/Sub. If running try testarting it. > 2) My Lab server shows that the port to successfully run the ping test > under Phone System >> Edit AXL Servers should be either 8443/ 443. > Screenshot attached. > 3) Make sure the IP Phones are associated with the End users in CM. > > > HTH > > Regards > Gurpreet > > On Tue, Mar 20, 2012 at 6:34 AM, Chris <devsin2...@gmail.com> wrote: > >> I am stuck in trying to CUC to Import users through AXL API access. When I >> click "Import Users" it gives "No AXL Remote or LDAP Servers were found. A >> Unified Communications Manager and/or LDAP Directory server integration is >> required to synchronize users." message. >> The application user has "Standard AXL API access" role assigned. The I >> have tried following: >> >> 1. Delete and Add phone system, port group ( ports BTW are registered with >> UCM) >> 2. Change user name to "administrator" under "AXL Server Settings" in >> "Phone System' Edit to no avail. >> 3. Delete and Add of the servers under "Port Group" Edit. >> 4. Change port numbers of the servers under "Port Group" Edit, based on " >> www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874c9b.shtml". >> The default ports it gives are 2000/2443. >> >> One clue/symptom I have is - when I click "Ping", in Edit Server >> configuration page, I get timeout - for AXL as well as tftp server. >> >> Similar integration using AXL application user with Presence and CCX >> worked fine. >> >> Best Regards >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: </archives/ccie_voice/attachments/20120320/1049fba4/attachment.html> > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: CUC_AXL_Ping.png > Type: image/png > Size: 41440 bytes > Desc: not available > URL: </archives/ccie_voice/attachments/20120320/1049fba4/attachment.png> > > ------------------------------ > > _______________________________________________ > CCIE_Voice mailing list > CCIE_Voice@onlinestudylist.com > http://onlinestudylist.com/mailman/listinfo/ccie_voice > > > End of CCIE_Voice Digest, Vol 73, Issue 80 > ****************************************** This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. 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