CUPS - thought it was gonna be easy ;) but I do not seem to get it right - it's like it will not fit together.... And the more I try, to less clear it becomes...
mainly about: line appearance for a deskphone is associated with a user: OK, to provide presence info to CUPS server. But from the CUPS deployment guide, to configure the CUPC client, you should also associate the line appearance of the CUPC device with the user (p3-18). No problem, but when you then take a look at the presence viewer @ CUPS, you notice that the CUPC does not have a line nor presence info, just an indication of it's (IM only) capabilities. (IM only I guess because there's no AD integration (?) and I cannot call contacts added via the Sync Agent (CUPC user pages) - but that's another story) When you on the contrary associate the CUPC too with the user on the CUCM user pages, then the line + presence state appears in the presence viewer from CUPS. So do you also need to associate the CUPC device with the user altogether ? And shouldn't you then see the presence state of each device (CUPC & deskphone) seperately for that user in another CUPC client - I can only see the 'aggregated' presence state... any thoughts are more than welcome. I call it a day... ;) the morning will be wiser than the evening was (I hope)
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