I would add that on each phone that you want presence, make sure to select the presence CSS and also set the userID for phone device and line DN.
I have not entered the CtiGw application userID before. Without it, i've been able to do everything. I'll need to look at that a bit closer. On Saturday, March 31, 2012, Chris wrote: > Hi All, I prepared list of steps for CUPS integration. Have I missed > anything. > > ------------------------------------------------------------------------------------------------- > ON CUCM 1. Ensure you have users created 2. Create Application Server 3. > Licensing - Assign capabilites 4. Change SIP non secure profile 5. > Create SIP Trunk 6. Go to Service Parameter > CallManager and select > created above - CUP PUBLISH Trunk 7. Ensure you have AXL user creatd 8. > Create Application User - "CtiGw" with CTI enabled and Cti access to all > users 9. Create Application User - "PhoneMessenger" with CTI enabled and > Cti access to all users On CUPS 1. Complete Post install setup 2. Go > to Servicebility Section on CUPS and Enable all services 3. Go to CUP > SIP Proxy service parameter and set the Domain Name. At this stage > you should see users populated. Go From Left to Right 1. Systems > 1.1 > Security - Enter ACLs input and output 2. Presence > 2.1 >Settings -Confirm The SIP Trunk 2.2 >Gateways > - Enter CUCM , description and IP Address 3. Application > 3.1 > Cisco Unified Personal Comunicator - CUPC > 3.1.1>settings - Enter IP Address of the PUB and the SUB > 3.1.2>Voicemail Server - Add New - choose "unity connection" and enter > all details 3.1.3>Voicemail Profile - Add new - > enter name, select voicemail pilot, and primary voicemail server. Make > this profile default by ticking the checkbox. Also assign all > users to it. 3.1.4> Deskphone control > Settings - Set > Status to ON and enter the CtiGw passwords 3.1.5> PI > Phone Messanger > Settings - Set Status to ON and enter the CtiGw passwords > On CUC 1. Go to relevant CoS and Check the tick box for - > 1.1 - Allow Users to Access Voice Mail Using an IMAP Client > 1.2 - Allow Users to Use Unified Client to Access Voice > Mail Log on from CUPC and check/test. >
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