Did you run a debug on the script and test what is the error/exception when the call hits the Call Redirect Step? When you run a debug, also check if it is reading the value for the logged in agents against the variable in the script.
Regards Gurpreet On Sun, Apr 8, 2012 at 6:07 AM, Chris <devsin2...@gmail.com> wrote: > The attached is screen capture of the icd script and script. Task is to > redirect the call to BR1PH2 "1002", if there are no agents logged in. I > reset the application and script few times. but call still doesn't get > redirected to 1002. Can someone have a look at the script and tell where is > the mistake. > Best Regards > Chris > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com