there's been much information on this including needless deleting and recreating of services - here is a good method that I found works 100% and doesn't need a time wasting dip into the release notes.
so SSH into the pub run sql select * from telecasterservice this returns something similar to = ============== ====== ======= ====================== ======= ======== ====================== a0eed443-c705-4232-86d4-957295dd339c Placed Calls Application:Cisco/PlacedCalls Placed Calls Placed Calls 1 t t 2 0 0061bdd2-26c0-46a4-98a3-48a6878edf53 Received Calls Application:Cisco/ReceivedCalls Received Calls Received Calls 1 t t 3 0 27f92f3c-11ed-45f3-8400-fe06431c0bfc Intercom Calls Application:Cisco/IntercomCalls Intercom Calls Intercom Calls 1 f t 4 0 7eca2cf1-0c8d-4df4-a807-124b18fe89a4 Corporate Directory Application:Cisco/CorporateDirectory Corporate Directory Corporate Directory 1 t t 1 0 ca69f2e4-d088-47f8-acb2-ceea6722272e Voicemail Application:Cisco/Voicemail Voicemail Voicemail = ============== ====== ======= ====================== ======= ======== ====================== a bit confusing without the table headers but the only bit I'm interested in is the pkid I then: run the following command to change the corporate directory priority from 1 to 4; run sql update telecasterservice set Priority="4" where pkid="7eca2cf1-0c8d-4df4-a807-124b18fe89a4" restart the phone this will set the priority of the service and change the order on the menu.
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