I have seen a lot of these issues and others for both sccp and sip phones when there are dbreplication issues (including during the exam)
go to RTMT and look at the DBreplication if it is not 2 2 4 (pub, sub, cluster) then do the following on the sub utils dbreplication stop on the pub utils dbreplication stop utils dbreplication cluserreset utils dbreplication reset all depending upon the size of the databse and the server this can be done in 10 minutes or an hour. I needed to do this in my last exam. Steve
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