http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html
DQ d...@cisco.com<mailto:d...@cisco.com> Sent from my iPhone On Aug 3, 2012, at 10:12 PM, "Gurinder Mahal" <gurinder_ma...@yahoo.com<mailto:gurinder_ma...@yahoo.com>> wrote: can anyone help me on this How to upgrade UCCX 5.x to 8.x any video or doc........ ________________________________ From: "ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com>" <ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com>> To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Sent: Friday, 3 August 2012 9:00 AM Subject: CCIE_Voice Digest, Vol 78, Issue 8 Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com> You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com<mailto:ccie_voice-ow...@onlinestudylist.com> When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. Re: when to use SRST command under telephony service for mgcp fallback (William Bell) 2. Re: no voice recording using phone via UC (Jason Murray) 3. Re: no voice recording using phone via UC (Eliot Ngwa) ---------------------------------------------------------------------- Message: 1 Date: Thu, 2 Aug 2012 12:09:01 -0400 From: William Bell <b...@ucguerrilla.com<mailto:b...@ucguerrilla.com>> To: Krishna <vinayak_...@yahoo.com<mailto:vinayak_...@yahoo.com>> Cc: Online Study <ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>> Subject: Re: [OSL | CCIE_Voice] when to use SRST command under telephony service for mgcp fallback Message-ID: <8e3b7063-31ac-4e3a-9b8a-9d3ac1e09...@ucguerrilla.com<mailto:8e3b7063-31ac-4e3a-9b8a-9d3ac1e09...@ucguerrilla.com>> Content-Type: text/plain; charset="us-ascii" Krishna, In regards to SRST and MGCP Fallback. They are two different mechanisms. While most people think of them in the same context, they are not linked in any way (from a software perspective, if you know what I mean). So, your choice on whether to use traditional SRST (call-manager-fallback) or CME-SRST (telephony-service) is not dependent on MGCP in any way. Your question on when to use "telephony-service" for SRST is a fair question for sure. I have pondered this myself and my conclusion is that you will either be told what the proctor wants (that would be nice) or you will have to pick out clues in the lab read through that indicate the need for CME-SRST. Once you determine that CME-SRST is the way to go then you need to determine what auto-provision mode to use (none, all, dn). Vik has a really good write up on this decision tree here: http://blog.ipexpert.com/2011/09/14/difficult-decisions-4-choices-for-srst/ I would say plan to build the SRST reference and apply it directly to the device pool rather than using "default gateway". I think it is necessary to support SIP in SRST mode. I guess my recommendation is based on the fact this test is as much about speed as it is about knowledge. So, picking configuration methods/habits that help improve efficiency *and* maintain flexibility to support different lab scenarios is a good thing. HTH. -Bill -- William Bell blog: http://ucguerrilla.com<http://ucguerrilla.com/> twitter: @ucguerrilla On Aug 2, 2012, at 11:17 AM, Krishna wrote: > hi folks, > > of lately for srst tasks, i am unable to understand about srst commands with > reference to mgcp fallback... for an mgcp gateway all we know that > ccm-manager fallback mgcp is enough to act it as srst mode with > telephony-service or call-manager-fallback for locally processing the calls... > > if we need to support features then we will go with telephony-service, and i > feel that max-dn , max-ephone, and ip source address are enough for phones to > register locally.. but my query is why we and when would we use srst > commands under telephony-service ??? > > moreover, does it harm if i explicitly put the srst reference under site > device pool for the sites to be in srst mode rather leaving the value to "use > default-gateway"???(provided that default-gateway is the one default-router > for the phones) > > any help in making a clear understanding is much appreciated.. > > thank you > krishna. > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com<http://www.ipexpert.com> > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120802/292e174b/attachment-0001.html> ------------------------------ Message: 2 Date: Thu, 02 Aug 2012 13:29:32 -0400 From: "Jason Murray" <murr...@usa.com<mailto:murr...@usa.com>> To: Ccie Voice <ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>>, Krishna <vinayak_...@yahoo.com<mailto:vinayak_...@yahoo.com>> Subject: Re: [OSL | CCIE_Voice] no voice recording using phone via UC Message-ID: <20120802172932.207...@gmx.com<mailto:20120802172932.207...@gmx.com>> Content-Type: text/plain; charset="utf-8" Best thing I?ve found to do and works everytime is just take one of your users and make them an owner of that call handler.Then modify one of the custom keypad mappings to have Greetings administrator as an option and assign it to that users phone input settings.Call in to voicemail with that user and hit that option to modify the greeting. I know it sounds like a lot of work but I found trying to record it with the web page never works for me.Tried in IE, Chrome, Firefox.It?s like a java issue or something.Anyway that?s what I do to record the greetings and it works best for me.I practice doing it that way and have gotten pretty quick at the config. From: ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com>] *On Behalf Of *Krishna *Sent:* Thursday, August 02, 2012 10:20 AM *To:* Online Study *Subject:* Re: [OSL | CCIE_Voice] no voice recording using phone via UC hi folks, I think this is my 6 or 7 attempt in Unity connection for recording the voice prompts using UC greetings... i can able to record and retrieve using computer, whereas using the phone it doesn't do anything, and the fields are graded out... any thoughts how to make this work using proctorlabs... your help is much appreciated... thank you krishna. -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120802/d3eb8d02/attachment-0001.html> ------------------------------ Message: 3 Date: Thu, 2 Aug 2012 14:49:04 -0400 From: Eliot Ngwa <eliot.n...@gmail.com<mailto:eliot.n...@gmail.com>> To: Krishna <vinayak_...@yahoo.com<mailto:vinayak_...@yahoo.com>> Cc: Online Study <ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>> Subject: Re: [OSL | CCIE_Voice] no voice recording using phone via UC Message-ID: <cao1yrb6e1x1m9zvxbgmetsv-abkennc7jqsr+rkxnrrwrm3...@mail.gmail.com<mailto:rkxnrrwrm3...@mail.gmail.com>> Content-Type: text/plain; charset="iso-8859-1" I used to have that issue at one point. Updating the Java for my web browser helped resolve the issue. On Thu, Aug 2, 2012 at 11:20 AM, Krishna <vinayak_...@yahoo.com<mailto:vinayak_...@yahoo.com>> wrote: > hi folks, > > I think this is my 6 or 7 attempt in Unity connection for recording the > voice prompts using UC greetings... i can able to record and retrieve using > computer, whereas using the phone it doesn't do anything, and the fields > are graded out... any thoughts how to make this work using proctorlabs... > > your help is much appreciated... > > thank you > krishna. > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com<http://www.ipexpert.com> > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> > -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120802/6fc7950a/attachment-0001.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com<mailto:CCIE_Voice@onlinestudylist.com> http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 78, Issue 8 ***************************************** _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com>
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
