It has been a couple of weeks since I did that lab. IIRC, then you need to
either create a custom layout or use the existing default (named "default").
You'll need to create a new field first ("callinq") and then add that field to
the layout (preferably, just tweak default). You can do this via desktop admin
or http://<uccxIP>:6293/teamadmin/login.cda. Look for the fields section under
Enterprise Data.
-Bill
--
William Bell
blog: http://ucguerrilla.com
twitter: @ucguerrilla
On Sep 28, 2012, at 3:21 PM, Randall Crumm wrote:
> Hello,
> I was working the new 5 labs lab 1. It asks to modify the screen for an UCCX
> agent to see the number of calls in queue. The custom field that needs to be
> created, per the DSG, is "callinq"
>
> I looked in the admin guide and could not find this only the others listed
> already.
>
> Does anyone know where I can reference the available fields?
>
> Have a great day!
>
> Thanks,
> Randall
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_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
