Karen, The first thing I noticed is that your uploading the Ringlist to Publisher. If your phones are registered to the Subscriber if you have one you will have this problem. You must upload ringlist to both the publisher and subscriber.
If your phones are registered to publisher then is different issue. Let me know. I've had this problem in the past and requires trouble-shooting skills to determine the root cause of problem. Michael Sears, CCIE(V)#38404, CCNA, CCNA-Voice, CCNP-Voice Cisco Certified Unified Communications Computing Systems Specialist (UCS) Cisco Certified Unified Communications Manager Express Specialist (CUCME) Certified E911 Infrastructure Specialist (CER) "Designing and Implementing Cisco Unified Communications on Unified Computing Systems" _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com