What is the minimum skill level assigned to the CSQ?
On Wed, Jun 11, 2014 at 11:51 AM, Dharambir kumar varma < dharambi...@gmail.com> wrote: > > Hi All, > > I have two agents both skill 5 assigned. both are ready state. > when i call trigger number it plays the welcome message and after that > remains on Queue.it does not ring any one. > Cisco phone are logged in(Cisco extension 33xxx /IPCC extension 38xxx) > CAD is login and in ready state > > Thanks in advance, > Appreciate your comments > -- > Regards, > Dharambir Kumar > > > > > > _______________________________________________ > Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos :: > > iPexpert on YouTube: www.youtube.com/ipexpertinc >
_______________________________________________ Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos :: iPexpert on YouTube: www.youtube.com/ipexpertinc
