We have a similar deal here, but my understanding is that if the
actual cost of parts exceeds $329, you get charged the difference.
Since it was a hard drive, I didn't get to test the hypothesis. If
the repair for a 2 year old laptop is much more than that, there is
no point in doing the repair.
I just inquired: it's a flat rate of $329 in all cases, except when
the LCD panel needs to be replaced.
Cheers - MM
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Mischa Machius, PhD
Associate Professor
UT Southwestern Medical Center at Dallas
5323 Harry Hines Blvd.; ND10.214A
Dallas, TX 75390-8816; U.S.A.
Tel: +1 214 645 6381
Fax: +1 214 645 6353