HI Stuart, I’m not sure what has changed but the extension menu is back and working now.
I guess it sorted itself out somewhere between opening and closing ccp4i2 and restarting my computer a few times. Cheers, Sam From: Stuart McNicholas <stuart.mcnicho...@york.ac.uk> Sent: 04 June 2020 14:09 To: Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk> Subject: Re: [ccp4bb] Coot CCP4i2 extensions Dear Sam, We can check if the i2 server is starting and is accessible outside of Coot. Could you please: i) Start a "CCP4 Console". You should have an icon CCP4Console on your desktop. Double-click this. ii) In the window that opens, type ccp4i2. You should see a line somewhere in the output: CCP4i2 starting HTTP server on 127.0.0.1 port 43434 iii) In a web browser go to. The port number may be different, see above, it is usually 43434: 127.0.0.1:43434<http://127.0.0.1:43434> You should see a page "CCP4i2 User Interface Documentation" Then try: 127.0.0.1:43434/database/<http://127.0.0.1:43434/database/> You should see a list of your projects. If any of these steps fail then we should try to go from there to diagnose the problem. Best wishes, Stuart On Thu, 4 Jun 2020 at 12:17, Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk<mailto:sam.horr...@diamond.ac.uk>> wrote: My firewall settings haven’t changed since yesterday when it was working so it feels unlikely. Sam From: Stuart McNicholas <stuart.mcnicho...@york.ac.uk<mailto:stuart.mcnicho...@york.ac.uk>> Sent: 04 June 2020 12:05 To: Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk<mailto:sam.horr...@diamond.ac.uk>>; Paul Emsley <pems...@mrc-lmb.cam.ac.uk<mailto:pems...@mrc-lmb.cam.ac.uk>> Subject: Re: [ccp4bb] Coot CCP4i2 extensions Could it be a firewall issue? On Thu, 4 Jun 2020 at 12:02, Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk<mailto:sam.horr...@diamond.ac.uk>> wrote: Hey Paul, I’ve attached a copy of the log after opening up coot. There is an error in there but not sure what it means. IOError: [Errno socket error] [Errno 10061] No connection could be made because the target machine actively refused it Cheers, Sam From: Paul Emsley <pems...@mrc-lmb.cam.ac.uk<mailto:pems...@mrc-lmb.cam.ac.uk>> Sent: 04 June 2020 11:46 To: Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk<mailto:sam.horr...@diamond.ac.uk>> Subject: Re: [ccp4bb] Coot CCP4i2 extensions Coot should write a log somewhere - not sure where it is - and that will record problems reading startup scripts. If you can find it it might be useful. Paul. On 04/06/2020 11:43, Horrell, Sam (DLSLtd,RAL,LSCI) wrote: Hi Stuart, Thanks for the reply, I am running on a windows 10 machine so maybe it’s OS specific. I went to the file menu and it no longer has the save mol to ccp4i2 option. I have tried rebooting, rolling back the update, reinstalling the update and nothing has changed I’m afraid. The full path to the coot executable in the preferences is blank but if there was a problem I don’t think coot would have loaded at all from the interface. Cheers, Sam From: Stuart McNicholas <stuart.mcnicho...@york.ac.uk><mailto:stuart.mcnicho...@york.ac.uk> Sent: 04 June 2020 11:38 To: Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk><mailto:sam.horr...@diamond.ac.uk> Cc: CCP4BB@jiscmail.ac.uk<mailto:CCP4BB@jiscmail.ac.uk> Subject: Re: [ccp4bb] Coot CCP4i2 extensions Dear Sam, Apologies for your problem. I have tested myself on Mac and do not see the problem, however I will try on Linux and Windows as well. However, this menu not functioning may not mean that you cannot saves. Do "Save mol to CCP4i2.." and "Save to CCP4i2" appear in Coot's File menu? If so you can use those. If not, then you do indeed still have a problem. One simple thought might be to reboot, if you have not already done so. Clearly Coot is, for some reason, not able to communicate properly. A reboot might help. Best wishes, Stuart On Thu, 4 Jun 2020 at 10:57, Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk<mailto:sam.horr...@diamond.ac.uk>> wrote: Hello CCP4bb, I just installed the latest update and it seems to have a problem with Coot’s CCP4i2 extensions. The dropdown menu no longer appears when clicked so it’s impossible to save to the i2 gui. I’ve rolled back the update but the bug is still present. Cheers, Sam -- This e-mail and any attachments may contain confidential, copyright and or privileged material, and are for the use of the intended addressee only. If you are not the intended addressee or an authorised recipient of the addressee please notify us of receipt by returning the e-mail and do not use, copy, retain, distribute or disclose the information in or attached to the e-mail. Any opinions expressed within this e-mail are those of the individual and not necessarily of Diamond Light Source Ltd. 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