Oh, dear, that's disappointing. I will get back to you shortly.

On Tue, 19 Nov 2024 at 12:58, Otsile Mojanaga <[email protected]> wrote:
>
> Dear Stuart
> That's okay, thank you for all your assistance so far.
> I tried the fix and it worked, but for some reason the backup file is only 
> importing 1 or no jobs for each project, although each project has more than 
> 8 projects and some have 40 jobs. Is there any way to address this?
>
> Kind regards,
> Otsile
>
> -----Original Message-----
> From: Stuart McNicholas <[email protected]>
> Sent: 19 November 2024 08:28
> To: Otsile Mojanaga <[email protected]>
> Subject: Re: [ccp4bb] CCp4i2 not starting up
>
> CAUTION:  This email came from outside of the University. To keep your 
> account safe, only click on links and open attachments if you know the person 
> who sent the email, or you expected to receive this communication.
>
>
>
> Right. Sorry. This all bad, I will fix for next release. However, you should 
> be able to get further by typing this in the CCP4 console and repeating the 
> above:
>
> set CCP4I2=%CCP4%\Python39\Lib\site-packages\ccp4i2
>
> On Mon, 18 Nov 2024 at 15:34, Otsile Mojanaga <[email protected]> wrote:
> >
> > Dear Stuart
> > Thanks for the clarification. I opened the CCP4 console and ran the 
> > command, but I am getting an error instead (screenshot attached) and the 
> > file is not being made. Also, I was on CCP4-version 8 when CCP4i2 
> > experienced the issue then I updated to version 9. I am not sure if this 
> > might be related to why it is not working?
> >
> > Kind regards,
> > Otsile
> >
> > -----Original Message-----
> > From: Stuart McNicholas <[email protected]>
> > Sent: 18 November 2024 13:45
> > To: Otsile Mojanaga <[email protected]>
> > Subject: Re: [ccp4bb] CCp4i2 not starting up
> >
> > [You don't often get email from [email protected]. Learn
> > why this is important at https://aka.ms/LearnAboutSenderIdentification
> > ]
> >
> > CAUTION:  This email came from outside of the University. To keep your 
> > account safe, only click on links and open attachments if you know the 
> > person who sent the email, or you expected to receive this communication.
> >
> >
> >
> > Sorry, your first picture shows "ccp4-python" not found. This was my
> > mistake. A normal command prompt will not work - you need to start the
> > "CCP4 Console" (which should be in the CCP4 section of start menu, or be 
> > found with "Type here to search"  and then ccp4-python should be defined.
> >
> > Then type:
> >
> > ccp4-python
> > %CCP4%\Python39\Lib\site-packages\ccp4i2\utils\reconstructBrowser.py
> >
> >
> > You should then hopefully see something like the attached picture.
> >
> > Best wishes,
> > Stuart
> >
> >
> > On Mon, 18 Nov 2024 at 13:01, Otsile Mojanaga <[email protected]> wrote:
> > >
> > > Dear Stuart
> > > Thank you for the response. I tried the fix but it did not work as I may 
> > > have deleted the appropriate backups. I still have the project files 
> > > intact as such I need to Reconstruct GUI (Method 5). I tried running this 
> > > based on the instructions in the link (website) you provided but I am 
> > > unable to get it to work in the command prompt.
> > > Please let know how to run the appropriate command so I can generate this 
> > > 'ccp4i2_backup_db.sqlite ' file, then move it to the appropriate folder.
> > >
> > > Kind regards,
> > > Otsile
> > >
> > >
> > > -----Original Message-----
> > > From: Stuart McNicholas <[email protected]>
> > > Sent: 18 November 2024 09:10
> > > To: Otsile Mojanaga <[email protected]>
> > > Cc: [email protected]
> > > Subject: Re: [ccp4bb] CCp4i2 not starting up
> > >
> > > [You don't often get email from [email protected]. Learn
> > > why this is important at
> > > https://aka.ms/LearnAboutSenderIdentification
> > > ]
> > >
> > > CAUTION:  This email came from outside of the University. To keep your 
> > > account safe, only click on links and open attachments if you know the 
> > > person who sent the email, or you expected to receive this communication.
> > >
> > >
> > >
> > > Dear Otsile
> > >
> > > The first thing I would suggest is removing the file 
> > > C:\Users\otsil\CCP4I2\projectList-backup.xml  and then trying to run 
> > > again.
> > >
> > > If that does not work then you can try the database recovery methods in:
> > >
> > > https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fht
> > > ml%2F&data=05%7C02%7Coom21%40bath.ac.uk%7C47444dfffc2e45157f4d08dd08
> > > 74127d%7C377e3d224ea1422db0ad8fcc89406b9e%7C0%7C0%7C6386760168161628
> > > 97%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwM
> > > CIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sda
> > > ta=2EbpjgG3NVRfD9VaUj9db88E2YkeHcF9541p%2B5pl3KU%3D&reserved=0
> > > -preview.github.io%2F%3Furl%3Dhttps%3A%2F%2Fgithub.com%2Fccp4%2Fccp4
> > > i2
> > > %2Fblob%2Fmain%2Fdocs%2FCCP4i2_DB_Recovery.html&data=05%7C02%7Coom21
> > > %4
> > > 0bath.ac.uk%7Cbcbeef40ae154a8e25bd08dd07d7275f%7C377e3d224ea1422db0a
> > > d8
> > > fcc89406b9e%7C0%7C0%7C638675342887849392%7CUnknown%7CTWFpbGZsb3d8eyJ
> > > Fb
> > > XB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpb
> > > CI
> > > sIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=uWkeKVDjFP23Mvo2Lm1Iby6l6Ipn7xR
> > > Mk
> > > W0WPLLANcE%3D&reserved=0
> > >
> > > I would actually suggest trying Method *4* first. This tries to use a 
> > > backup copy of your database which ought to be OK. The instructions there 
> > > are a bit Linux/Mac oriented, so you actually want to:
> > >
> > >   1) Start a command prompt
> > >   2) cd \Users\otsil\CCP4I2\db
> > >   3) dir                                      (This will list
> > > hopefully lots of database backups)
> > >   4) del database.sqlite database.sqlite-shm database.sqlite-wal
> > >   5) copy database_sqlite_backup-17102018-161520 database.sqlite  <-- 
> > > THIS IS AN EXAMPLE FILENAME. You actually want probably the most recent 
> > > of the backup files.
> > >
> > > If this does not work, thy the other methods. And please get back in 
> > > touch with us if you cannot fix it.
> > >
> > > Best wishes,
> > > Stuart McNicholas
> > >
> > > On Sat, 16 Nov 2024 at 16:46, Otsile Mojanaga 
> > > <[email protected]> wrote:
> > > >
> > > > Dear all
> > > >
> > > > I updated my windows 11 PC with a windows update but since then, I am 
> > > > unable to open ccp4i2. When I do so I get an error about 'database disk 
> > > > image is malformed' (image attached). Are there suggests on how I can 
> > > > get cc4i2 to work again?
> > > >
> > > >
> > > >
> > > > Kind regards,
> > > >
> > > > Otsile
> > > >
> > > >
> > > >
> > > >
> > > > ________________________________
> > > >
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> > > > at
> > > > a=
> > > > 05%7C02%7Coom21%40bath.ac.uk%7C5071736ef5894e8c2b6a08dd07b0db1b%7C
> > > > 37
> > > > 7e
> > > > 3d224ea1422db0ad8fcc89406b9e%7C0%7C0%7C638675179250457769%7CUnknow
> > > > n%
> > > > 7C
> > > > TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW
> > > > 4z
> > > > Mi
> > > > IsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Ux8kHThmRak2
> > > > %2
> > > > BK
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