> That reminds me of when I phoned IBM here in Ireland looking for software
> support for their VM mainframe operating system not too many years later,
> sometime in the early 1990s. I spelled out every variation of the name
> I could think of but they kept asking me what version of OS/2 I had.
> I guess by then the circle had turned again.
Did they think that you were saying "P M"?
"PM" ("Presentation Manager") was the OS/2 equivalent of "Windows"
Tell them that you mean 'V' as in "Venus" :-)
Well, I called out terms such as Virtual Machine / Conversational (Cambridge?)
Monitor System / System Product / High Performance Option and got back the
over the telephone equivelant of blank looks and questions about whether the
hardware involved was a PS/2 (it was an Amdahl 5870 but we had an IBM
software support contract).
I must have managed to get the message through eventually though because
some time after I left that job, my former boss told me that IBM got back
to them with a workaround for the issue I reported.
Regards,
Peter Coghlan.