Lourens Veen <[EMAIL PROTECTED]> writes: > On Monday 21 October 2002 16:50, Markus Wagner wrote: > <snip> > > This was the first time I really needed help with cdrecord, and I > > am sure I described my problem detailed enough, so that other > > people can understand it. Especially the second question should > > be of great interest, because it reveals some kind of > > illogicalness. > > Well, as J�rg pointed out, he's very busy, and he gets many emails. > He has chosen to deal with this by way of bureaucracy, which is > uncommon in the Free software world, but then cdrtools isn't part > of that world anyway. At any rate, it works just like any other > bureaucracy, you fill out the form > >(http://www.fokus.gmd.de/research/cc/glone/employees/joerg.schilling/private/problems.html) > > and hope something happens. Of not, tough luck.
In my eyes there is no excuse for being rude. Not answering mail - ok. Flaming people because one is too busy - not ok. BTW, writing flames takes time too. So there is some kind of a contradiction. > Other, or differently formulated questions, like "Has anything > changed with the CD fixating code recently?" will simply be > ignored. I would definitily not ignore this mail, if for example something I have read in the changelogs comes to my mind. > J�rg takes care of support, so he makes the rules. Well, this post was not to Joerg, but to the mailing list [EMAIL PROTECTED] This mailing list is offered to Joerg as a free service just like it is offered to anybody else on this list. As an example: The linux kernel mailing list has about 1000 mails per day and more (yes!). Not a single developer gets angry about that or accuses anybody of filling his/her mailbox. Aside from one or two bad mannered individuals they are all very friendly to each other. For every piece of software I know there is a forum in the internet for users of this software helping each other. And you don't need to become a developer to be helpful to others. Just try and die and - most notably - let others know about your failure or success! This also makes a mailing list archive a very precious resource. Just knowing that Version X with Burner Y doesn't work helps. Users can support each other. I think Joerg effectively kills this natural tendency with his very rude answers to any newbie on this list. When I browse through the archive, for any thread there is a rude answer by Joerg ... > I don't like them any more than you do, but there's nothing we can > do about it. Well, we could try and become developers ofcourse, but > given that there's no documentation of the code, hardly any > comments, and no support, trying to understand it would be more > effort than I care to spend on it. Anyway, perhaps you could get > yourself an ATI All-In-Wonder card and use the Gatos drivers with > it. Vladimir Dergachev is by far the nicest Free software developer > I've seen so far... Or use cdrdao. People are much friendlier to each other over there in the mailing list. Regards, Matthias -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
