On Fri, Nov 8, 2019 at 11:42 AM Simon Avery <digdi...@gmail.com> wrote:
>
> Hello,
>
> Discussion point and request for edits (either through an existing approved 
> editor, or via myself if I am granted access) Hopefully a constructive 
> suggestion to improve documentation, and elsewhere in the Wiki it advises me 
> to raise such things through this mailing list.
>
> I recently noticed in Freenode/#centos somebody seeking help and being 
> redirected to http://wiki.centos.org/AdditionalResources/OtherSpins as soon 
> as they mentioned their issue was on a VPS. Curious, I read the page and have 
> some suggestions about the wording.
>
> Through this wiki page, the phrase "Genuine CentOS" is used to indicate a 
> version of CentOS that has been modified by the VPS host.
>
> I think this wording is misleading and would like to suggest is is changed 
> through this document.
>
> Reasoning: In the computing world, Microsoft and others widely use the phrase 
> "Genuine" to indicate whether Windows, Office or other products are licenced 
> legally. The inferrance from this is that these VPS providers are somehow 
> providing an illegal copy of CentOS. This is obviously not the case. In fact, 
> this is explained in the text:
> "I was sent to this page because I was told that my version of CentOS isn't 
> genuine CentOS. Will you please explain this?
> We have noticed that a lot of people are offering something that they call 
> CentOS. But this something is in reality only based on CentOS and it has been 
> modified by the people making it available."
>
> Suggestion 1: Change "Genuine" to "Modified" (contexed accordingly)
>
> Suggestion 2: Rework the tone of this wiki article to be less disdainful. My 
> personal view is that phrases like "We are not mind readers", "we cannot 
> provide you with support" are not friendly and would put some people off from 
> asking for help again. (A similar view to overly widespread use of irc bot 
> triggers)
>
> Suggestion 3: Make it clearer that some VPS hosts may provide unmodified 
> CentOS. Whilst the phrase "This is usually the case" comes through, no 
> evidence to support this assertion is given, so it is heresay. The document 
> does contain a very clear guide to establishing whether your install is 
> modified or not, so why not refer to it internally?
>
> In summary: I see the need for this page and think it serves a useful 
> purpose. However, the frustration of the author comes through too nakedly. It 
> is too easy to read this page and consider yourself "told off".
>
> Context, from freenode #centos
> [17:25:38] <UnLokitoFeliz> Good afternoon I have the doubt how I can clear 
> cache from the vps, CentOS version is 7
> [17:25:55] <Sokel> Cache for?
> [17:26:19] <Zathrus> @vps
> [17:26:19] <centbot> You are not running CentOS. Please read 
> http://wiki.centos.org/AdditionalResources/OtherSpins and please ask your 
> provider for further assistance.
>
> Regards
>
> S

You should be able to edit wiki.centos.org/AdditionalResources/OtherSpins now.

Since you did not give us your wiki name, I assumed it is SimonAvery.

Akemi
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