2009/10/19 ken <geb...@mousecar.com>: > In the couple of months I've had the need to contact Redhat support on > just one issue and their "support" has been terrible, so far completely > useless and a waste of time. I don't know what Redhat charges us for
The only guy I personally know who went with RedHat "because their support was included for free with our servers" reported the same. I'm a bit surprised (and disappointed) to hear such negative testimonials about RedHat support. Do others have different experience? Could it be the the quality of support is tiered by how much you pay, enough to make a difference? Personally - my organisation runs over a hundred CentOS servers and growing rapidly, so for now it's not directly relevant to us. But I am aware of the connection between RedHat's health and CentOS', as well as RedHat's large volume of contribution back to the FOSS world, and would like to see them do well. Cheers, --Amos _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
