On Jul 1, 2013, at 12:43 PM, Reindl Harald <h.rei...@thelounge.net> wrote:

> 
> 
> Am 01.07.2013 20:30, schrieb Nathan Duehr:
>> The significant problem we ran into was someone at an upstream vendor orders 
>> HP stuff via 
>> individual part numbers in a specific configuration for us, so we get a 
>> server, some disks,
>> whatever... and assemble them on-site.  They didn't know (bad vendor, no 
>> donut) about the
>> change or spaced it... and didn't send licenses... so you're sitting there 
>> with disks in a
>> new server, all ready to load the OS as usual... and the OS can't find any 
>> disks
> 
> *you* are resposible to hire a *qualified* and *certified* HP partner and not 
> the
> cheapest idiot company you are able to find

I'd love to tell you who it is, but I'm not at liberty to say.  Suffice it to 
say, everyone on this list knows their name, and they're not exactly a small 
VAR.  Your assumptions are unfounded.

Like at most companies, the purchasing folks are as far removed from the actual 
server operations/build folks that there's a complete disconnect anyway... I 
could talk to the wall as well as I could specify a vendor.  They're pizza 
boxes.  

> our HP partner does *any* communication with HP for us as well as watching
> that all neded licenses are re-newed before they are running out
> 
> that is why they are certified gold partner and if your's is and does
> not work like one it is *up to you* to intervene at HP so your vendor
> is losing his gold-partner status

They are, and I disagree.  HP plays games with vendors and customers, they just 
deserve to lose them.  I have better things to do with my time than tattle-tale 
on a VAR who's not keeping up on the metric ton of horsepucky coming from HP on 
what aren't really even high-end servers.  

Hey, if they want to play hardware licensing games on a giant blade server, 
okay... no biggie.  These are pizza boxes that are literally less than $1000/ea 
in quantity.  Over-engineering them to garner an extra couple hundred bucks to 
turn on hard disks, is a game... a game by a company not interested or not 
paying attention to what customers actually use these for... commodity hardware 
built by a large brand name with the ability to show up the SAME DAY with 
replacement parts.  

Otherwise, we'd all just buy the stuff at MicroCenter and let stuff fall out of 
the cluster as it croaked... the DL360/DL380 series, ain't high-end stuff by a 
large stretch.

> if he does not have you are the fool responsible to hire the wrong one
> 
> hint: no they are not expensive if you have a serious business and
> work with the principle "live and let live", ours and his techs
> after a few years became *real* friends with a lot of specific
> knowledge and if you give them the feeling you would like to
> have all for no money it's your fault and you are not a serious
> business


We get along fine with our VAR, and they've changed how they order those 
machines now... but HP's silly hardware licensing games are HP's self-created 
problem, which trickles down to the VARs. That can't be blamed on the VAR.  
They have hundreds of other vendor's products to keep up with, too.  These are 
the types of cheap servers that the admin has always just TURNED ON THE SERVER 
AND USED IT.  It's a pizza box.  It isn't a mid-range HP-UX machine.  It 
definitely isn't a Sun box.

The rest of your snotty response and assumptions about the business, have been 
summarily ignored.  Mostly because...

a) Hey, it's a sysadmin job and the company is what it is.  I've now been 
through something like 15 companies in my fairly long career (if you want to 
call it that), since before any company on the planet was using Linux... and 
some are good, some are bad.  It has nothing to do with my opinion of a dumb 
feature added to cheap pizza box servers.

b) Attacking people by claiming their company is somehow bad on a public 
mailing list is a great way to have your resume' find the round file 
immediately as soon as anyone recognizes your name on it from the tech lists.  
Sheesh.

c) You're boring me to death.  Feel free to say you like the new HP licensing 
features of their commodity cheap hardware, or you don't.  I don't care what 
you think of any particular company practice here, or our choice of VAR.  

I *suspect* the person who posted just got the same surprise we did the first 
time it happened.  Here's the kind of stuff people do with pizza boxes... 

1. Open box, throw away (oh, I forgot... need to be PC... "recycle") cardboard. 
2. Install drives and check nothing got unseated in shipping.
3. Boot and install OS from server or media with automated scripts/etc.
4. Shove in rack at datacenter and let it soak for a couple of days for infant 
mortality.
5. Send traffic to it and make money with it.

HP added: 

2a. Go find paperwork from purchasing department or stuffed in one of the many 
boxes with a pile of new servers to find some stupid license key and type it 
into BIOS.  

It's a complete waste of time for such low-end hardware and how most people use 
it.

You ... may enjoy the additional silly step designed to annoy and garner a 
couple hundred more bucks from you, at your pleasure. The rest of your 
misguided opinions, as I said, will be summarily ignored.  My initial response 
to the thread was curt and to the point and covered why HP servers now do this, 
succinctly.  And IMHO, accurately.  

I wish you good tidings, and may you always be the smartest person with the 
"Best l33t GOLD level VAR EVAR !!1!"

LOL... (just a note: I remember when there were no such things as "service 
levels"... you bought a server, the company would send you caviar and roses and 
wipe your butt just because you called, because servers were EXPENSIVE... the 
world got rid of/over that, a LONG time ago... just repeat after me... 
commodity hardware... commodity hardware... commodity hardware... I'm not 
saying I LIKE it, but hey... virtual farms and what-not... no one needs a pizza 
box acting all uppity like it's important in the grand scheme of the data 
center these days... servers that need things typed into the BIOS to find their 
hard drives... are dumb.  Period.)

Nate

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