ever seen "The Crying Game", Tim? :) On 12/13/06, loathe <[EMAIL PROTECTED]> wrote: > This post is useless without pictures. > > > -----Original Message----- > > From: Jamie Price [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, December 13, 2006 3:04 PM > > To: CF-Community > > Subject: Re: HostMySite - Going/Gone Down Hill? > > > > >I'll be honest; the simple fact that you guys are on this list and > > respond > > >in such a manner really makes me happy. > > > > > >Most companies today don't give 2 shits about customer service anymore. > > >It's a lost damn art. > > > > > >You should square this guy away. > > > > > >> > > > > We do care, and we also care what people think because perception has a > > nasty tendency to turn into reality. However we also know that everyone > > won't be pleased all the time...though that doesn't stop us from trying on > > a regular basis. > > > > In short if you don't think your problems are being addressed and you're a > > shared webhosting client please ask to speak to a supervisor on duty and > > you will be transferred to one almost immediately. They're available to > > hear out your concerns and make sure the right people are working on any > > issues that are either > > > > - very complex, i.e. needing a senior technician > > - recurring > > - both > > > > If you're a Dedicated Server client please feel free to call your sales > > rep if you feel the Dedicated Server Engineers aren't addressing your > > issue in the best fashion. > > > > I *WAS* going to offer myself as a point of contact, but I caught myself > > when I realized how popular these forums are. It won't do anyone any good > > if I get too swamped with requests to help anyone (I'm only human, no > > matter how smart and/or good-looking I am...lol) > > > > ;-) > > > > > >
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