haha!

;-)

On 12/13/06, loathe <[EMAIL PROTECTED]> wrote:
>
> This post is useless without pictures.
>
> > -----Original Message-----
> > From: Jamie Price [mailto:[EMAIL PROTECTED]
> > Sent: Wednesday, December 13, 2006 3:04 PM
> > To: CF-Community
> > Subject: Re: HostMySite - Going/Gone Down Hill?
> >
> > >I'll be honest; the simple fact that you guys are on this list and
> > respond
> > >in such a manner really makes me happy.
> > >
> > >Most companies today don't give 2 shits about customer service anymore.
> > >It's a lost damn art.
> > >
> > >You should square this guy away.
> > >
> > >>
> >
> > We do care, and we also care what people think because perception has a
> > nasty tendency to turn into reality.  However we also know that everyone
> > won't be pleased all the time...though that doesn't stop us from trying
> on
> > a regular basis.
> >
> > In short if you don't think your problems are being addressed and you're
> a
> > shared webhosting client please ask to speak to a supervisor on duty and
> > you will be transferred to one almost immediately.  They're available to
> > hear out your concerns and make sure the right people are working on any
> > issues that are either
> >
> > - very complex, i.e. needing a senior technician
> > - recurring
> > - both
> >
> > If you're a Dedicated Server client please feel free to call your sales
> > rep if you feel the Dedicated Server Engineers aren't addressing your
> > issue in the best fashion.
> >
> >   I *WAS* going to offer myself as a point of contact, but I caught
> myself
> > when I realized how popular these forums are.  It won't do anyone any
> good
> > if I get too swamped with requests to help anyone (I'm only human, no
> > matter how smart and/or good-looking I am...lol)
> >
> >   ;-)
> >
> >
>
> 

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