Oh yeah, their business support is the best. Don't know how many systems you have, but you should look into the warranty parts direct service. For $180 a year you can goto a website and order your own replacement parts.
I have about 50 or more servers that I have some hand in, and then we have a few hundred in the machine room. I can also use the service for friends and family. I don't have to call anybody, just put in the service tag and the part I need, and boom, the next day it is here. We have 4 hour part replacement on most of our servers, unfortunately the web system won't let you do that. But you have a separate number you can call and they can put the request in for you. > -----Original Message----- > From: Erika Walker [mailto:[EMAIL PROTECTED] > Sent: Monday, January 08, 2007 12:21 AM > To: CF-Community > Subject: I still love Dell > > I've had Dells now for almost 10 years. (Servers, laptops, desktops) I > love > them to the ends of the earth. > > I have an old Dell Latitude C840 laptop (4yrs old) that I've been using > non-stop as my primary computer for all those years. I leave it on > almost > 24/7 and I take it with me everywhere. > > The harddrive has recently started making the cry of death sounds, the > fan > is starting to go, and the sound is dead. > > I've kept an extended warranty on it ($295 for 2 years) so I called > them up > Friday to finally say, "Hey, come fix her up." Whilst I was at it I > complained about a couple of pixels in the screen that were bad. As in, > maybe, 1%. > > Not only was the technician brilliant and friendly and fast, but he > spoke > English (although I do have Business support which is here in North > America). > > They will be here Monday, replacing EVERYTHING but the case and the > memory. > LOL And they are sending all OS disks and drivers as well since I cant > find > them. > > I think that is brilliant. :) A pain because I have to start with a > fresh > harddrive and I have to reinstall 4 years worth of programs ... but at > least > I never kept my data on here. > > Gotta love Dell and gotta love really good warranty service. > -- > > > > Cheers, > Erika > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade & integrate Adobe Coldfusion MX7 with Flex 2 http://ad.doubleclick.net/clk;56760587;14748456;a?http://www.adobe.com/products/coldfusion/flex2/?sdid=LVNU Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:223961 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
