#1 - you asked them to look into a problem Yes. On two occasions after she bought the car. Both times, on the work order, it said "Customer Concern... noises from front of car while driving over bumps and dips" Both time she was told it was nothing to worry about. Nothing was done to fix it.
#2 - the problem now is the same problem that you asked them to look at back then Problem remained until it was taken to another dealership since she move far away from the previous one. Now she is told that the struts and bearing are causing the noises she hears. The same noises she complained about to the other dealership. We called corp. office last night. Told basically tough luck and their response was "What would you like for us to do? This is not our problem." Our plan is to get it fixed, bill the first dealership for it. If they do not pay, the sue in small claims and file a complaint with Bureau of Automotive Repair. -----Original Message----- From: Rick Root [mailto:[EMAIL PROTECTED] Sent: Thursday, August 09, 2007 4:52 PM To: CF-Community Subject: Re: Car warranty / out of warranty question You could sue them in small claims court, but be prepared to prove that: #1 - you asked them to look into a problem #2 - the problem now is the same problem that you asked them to look at back then Good luck with that. My recommendation - take it as a lesson learned. If you think there's a problem with the car and it's under warranty and the warrantors say "it's nothing", get a second opinion while it's still under warranty - or ask for a service manager. Don't just "accept". Rick ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| ColdFusion 8 - Build next generation apps today, with easy PDF and Ajax features - download now http://download.macromedia.com/pub/labs/coldfusion/cf8_beta_whatsnew_052907.pdf Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:239914 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
