"collective wisdom"

"lessons learned"

"user knowledge tree" or simply "knowledge tree" since it grows out of the
system knowledge created by the operators.

i like "knowledge base" and "knowledge tree"

lol.

just my two cents. cheers.

On Wed, May 28, 2008 at 12:27 PM, Scott Raley <[EMAIL PROTECTED]> wrote:

> whats another good word to use instead of knowledge base. its an area i'm
> putting together with threaded dicussions, faq's, lessons learned type of
> thing that can be searched but they don't like the term knowledge base since
> its information comes from the users not tech support/help desk.
>
>
> 

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