Hi Ben, I agree, VPN looks more convenient and secure, you need to check
your network equipment and see if you can build a VPN, today most of routers
people has at home/office can support VPN or alternative can be use a
software VPN, but it depend from your network equipment. For example if you
have a Cisco PIX you can build both way hardware VPN or software VPN.......

Regards,
Misha


On Wed, Aug 6, 2008 at 11:03 AM, Ben Plimpton <[EMAIL PROTECTED]> wrote:

> >Well, it depends from your network security and posibilities.
> >
> >1. You can provide access to your internal network by open HTTP whatever
> >service for outside user for specific IP address.
> >
> >2. You can provide a VPN connection to your tech support.
> >
> >3. You can provide a remote access to your tech support.
> >
> >Regards,
> >Misha
> >
> >
> >
> >
> >>
>
> Thanks Misha
>
> The main problem I have is that the sites that they need access to are on
> 10.x.x.x IP addresses.  Since our tech support is several BGP hops away from
> us, I couldn't give them direct access.  The VPN is not a bad idea, but I'm
> concerned about their ability to get their side setup.
>
> Ben
>
> 

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