Also, check your CF exception logs for Java out of memory errors. Just do a
search for "memory". See if you're running into memory constraints. 

John Mason
[EMAIL PROTECTED]
770.337.8363
 
www.FusionLink.com - ColdFusion and Flex hosting
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-----Original Message-----
From: Shana & Iann Gorrill [mailto:[EMAIL PROTECTED] 
Sent: Friday, July 25, 2008 6:44 PM
To: CF-Server
Subject: Re: Intermittent CF MX 7.0.2 hangs

On 25-Jul-08, at 1:57 PM, Jochem van Dieten wrote:

> Shana & Iann Gorrill wrote:
>> The problem we are experiencing is happening on a Windows 2003 SP2 
>> machine with 4 GB RAM.  CF is 7.0.2.142559 Standard edition with an 
>> update level of C:/CFusionMX7/lib/updates/hf702-71489.jar taken from 
>> the System Information section in the Administrator.
>>
>> Basically, our problem is this.  About once or twice a day CF will 
>> crash/die/hang/whatever have you and it requires a restart of the 
>> service.
>
> What is the CPU load when this happens? How long have you waited for 
> CF to recover? What do you have in jvm.config and how much memory was 
> in use by the JRun process? Have you tried collecting a full thread 
> dump?
> http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_18339
>
> Jochem
>
>

Thanks for your reply Jochem.  I don't have numbers to tell you, but I'll
give you the basic idea and get the real deal when it happens again.  CPU
load is a non-issue when this has happened.  I've slept through a few Nagios
pages when this has happened, so I'd say upwards of 30 minutes without it
resolving itself.

Here is the contents of jvm.config:

#
# VM configuration
#
# Where to find JVM, if {java.home}/jre exists then that JVM is used # if
not then it must be the path to the JRE itself
java.home=C:/CFusionMX7/runtime/jre
#
# If no java.home is specified a VM is located by looking in these places in
this # order:
#
#  1) bin directory for java.dll (windows) or lib/<ARCH>/libjava.so
(unix)
#  2) ../jre
#  3) registry (windows only)
#  4) JAVA_HOME env var plus jre (ie $JAVA_HOME/jre) #

# Arguments to VM
java.args=-server  -DJINTEGRA_NATIVE_MODE -DJINTEGRA_PREFETCH_ENUMS -
Djava.security.manager "-Djava.security.policy=C:\\CFusionMX7\\lib\
\coldfusion.policy" "-Djava.security.auth.policy=C:\\CFusionMX7\\lib\
\neo_jaas.policy" -Xmx1024m -Dsun.io.useCanonCaches=false -
XX:MaxPermSize=128m -Dcoldfusion.rootDir={application.home}/../ -
Dcoldfusion.libPath={application.home}/../lib -XX:+UseParallelGC -
Dcoldfusion.classPath={application.home}/../../classes,
{application.home}/../lib/updates,{application.home}/../lib/,
{application.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-
INF/cfform/jars

#
# commas will be converted to platform specific separator and the result
will be passed # as -Djava.ext.dirs= to the VM
java.ext.dirs={jre.home}/lib/ext

#
# where to find shared libraries
java.library.path={application.home}/../lib,{application.home}/../ 
jintegra/bin,{application.home}/../jintegra/bin/international
system.path.first=false

#
# set the current working directory - useful for Windows to control
# the default search path used when loading DLLs since it comes
# before system directory, windows directory and PATH
java.user.dir={application.home}/../../lib

# JVM classpath
java.class.path={application.home}/servers/lib,{application.home}/../ 
lib/macromedia_drivers.jar,{application.home}/lib/cfmx_mbean.jar, 
{application.home}/lib

As for a thread dump, I haven't done that but will do it the next  
time we see this issue and report back.

Thanks
Iann



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