Yes, that "prints upside-down" problem appeared with a certain version of IE/Win earlier this year. If they either roll back to the previous IE/Win, or use the current Player, then that symptom goes away.
(I've heard some accounts that setting the "wmode" attribute was a cofactor in this symptom, but I haven't been able to personally test that myself... if you're constrained by their choice of configurations, it might be worthwhile to doublecheck that the HTML's OBJECT tag does not have a WMODE parameter value of "transparent".) jd John Dowdell, Macromedia Developer Support, San Francisco (Best to reply on-list, to avoid my mighty spam filters!) Technotes: http://www.macromedia.com/support/search/ Column: http://www.macromedia.com/desdev/jd_forum/ Technical daily diary: http://jdmx.blogspot.com/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/index.cfm?sidebar=lists&body=lists/cf_talk FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm

