<RANT>
Let me make something clear, Interland keeps all of their servers in one
building and will not make changes until at least 1000 calls come in about
the shared servers. They have ONE person who is in charge of over 500 CF
boxes (I am not defending them, I will NEVER use them and I used to work
there), also if their customers are using HTR then they could map the
extension '.cfm+.htr' to the CF mapping and then the call would be parsed
like a normal CF file. BTW: when I was using ASP and was working there I
discovered the .asp::$DATA hole and they would not fix my server, I had to
do it myself. So in closing, DON'T HOST WITH INTERLAND if security,
customer service, and good technical support is what you need.
</RANT>
-Kev
-----Original Message-----
From: Gregory Gooden (Annex) [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 09, 2000 6:12 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [OT- no it's not, a lot of CF sites are hosted there.] My
RANT against Interland.
In possible defense of them... (although I've never done business with
them)...
All MY servers were open to attack (we host our own stuff, but have quite a
few people we HOST cf for as well) as well, and a few customers contacted me
about it and we had it all fixed in less than 4 hours..
BUT... We're a small company... Interland MIGHT be one of those companies
with servers all over various co-located spots, and larger companies don't
have the flexibility to go "making changes" right and left.. They have to be
ready for rollback plans.. What if some of their customers are using HTR?
What if they have a policy about applying service packs or hotfixes to
PRODUCTION machines (we do, and we're small!).
The only reason we were able to respond so fast is because we know our
customerbase (being small), and were able to use the quick fix.. disable
HTR..
Gregory
-------------------------------------------
annex.com, Inc. - http://www.annex.com/
-------------------------------------------
- If you EcoBuild it, they will come. -
- http://www.ecobuilder.com/ -
-------------------------------------------
> -----Original Message-----
> From: Mooner Ent [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 09, 2000 2:11 PM
> To: [EMAIL PROTECTED]
> Subject: [OT- no it's not, a lot of CF sites are hosted
> there.] My RANT
> against Interland.
>
>
> For the many reason Interland bites, as all company who spend more on
> advertising than they do customer service, here's the best one yet.
>
> Last week when the very large IIS security hole (+.htr) was
> discussed on
> this very list, I called Interland to warn them that all
> their servers where
> wide open to attack. I even had my call bumped up to the
> highest person in
> the company that would take the call.
>
> What was their reaction, give it a couple days! I asked that
> my sites be
> fixed asap, no dice. Now we're approaching a week later and
> every site on
> Interlands NT boxes are still wide open, even their own corp site.
>
> The person on the phone had two gem comments:
> 1) "with all do respect who would want to hack your site?"
> 2) don't worry the sql databases are protected, they have
> passwords! After I
> explained to him the passwords are in the code, he said "oh".
>
> My sites are moving this week and never again will Interland
> see another one
> of my many thousands of dollars a quarter.
>
> While I'm at it, Webtrend reports for last month are now 9
> days late and
> counting. I even had the tech support people run them a few
> days ago, and
> still no reports. Try explaining that to the folks who sign
> the checks.
>
> With love,
>
> Rick
>
>
>
>
> _________________________________________________________
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> Get your free @yahoo.com address at http://mail.yahoo.com
>
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