On 12/13/05, wolf2k5 <[EMAIL PROTECTED]> wrote: > Urchin Software is going nowhere, version 6 is coming out soon, you > can purchase version 5 now with advanced support and upgrade to > version 6 for free when it comes out.
That's exactly what the sales rep told us when we bought it - last April. The new version was "a few weeks away". By the time it does comes out I have no doubt that our support contract will have ended. I also have not had much luck using that support - I didn't even get a confirmation mesage back through the web-based submission or the email submission when I last tried. > It's an awesome product IMHO. I agree that it's an awesome product, but I've had a pretty bad experience, customer-service-wise. I don't see Google being any better. -- Kay Smoljak http://kay.zombiecoder.com/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:226967 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
