Hi Dan, Based on the description of the problem, it appears that the CF Server is hanging beforehand and timed out requests/memory growing large are the after affects. There could be many reasons that cause the server to hang. Since the server is not crashing completely, the thread dump could provide very useful information.
Please refer to the following technote as to how to get a thread dump: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_18339 It will be great if you can send the thread dump to [EMAIL PROTECTED] One more piece of information that can be useful is, if you have applied any CHF(Cumulative Hot Fix) on the server. If yes, please let me know that as well. Thanks, Praveen. > We have had the following issue with Macromedia ColdFusion 7 (7.0.1. > 116466), > running on windows 2003, which we have not been able to reolve, and > cannot > see really where to start! > > - At 00:30 on 09/09/2006 we rebooted our server. > - All sites hosted on the server were tested following reboot, and > were operating normally > - At 11:26 all http requests to ColdFusion sites started timing out > (taking longer than 30secs) > > The following pair of errors were logged (multiple times) within the > ColdFusion exception log: > > *Error 1* > > "Error","jrpp-228","*Date*","*time*","*CF Application Name*","Error > attempting to resolve the template ""error.cfm"".The template could > not be found. The specific sequence of files included or processed > is: > *PhysicalPath*\public\index.cfm, line: 176 " > coldfusion.tagext.lang.ErrorTag$InvalidErrorTemplateException: Error > attempting to resolve the template "error.cfm". > > *Error 2* > > "Error","jrpp-228","* Date*","*time*",,"Not enough storage is > available to process this command The specific sequence of files > included or > processed is: E:\CFusionMX> 7\wwwroot\WEB-INF\exception\coldfusion\runtime\MissingIncludeException. > cfm > " > > java.io.IOException: Not enough storage is available to process this > command > > No requests were logged within the IIS log files until: > > - From 13:26 all http requests to ColdFusion sites resulted in the > following error: > > *Server Error* > The server encountered an internal error and was unable to complete > your request > *JRun closed connection. > > *These requests were logged in the IIS log files. > > - From 14:56 all http requests to ColdFusion sites resulted in the > following error: > > *Server Error* > Either the Macromedia application server is unreachable or it does > not > have a mapping to process this request.* > > *These requests were logged in the IIS log files. > > > - When we connected to the server on Monday morning (12/09) CPU usage > for JRun was minimal, but Memory usage was at 1.4 Gb, and increasing > (this is on a server with 2Gb RAM, also running MS SQL Server) > - We attempted to restart ColdFusion ? eventually CF service stopped > (after about 5 min) and once stopped, we started the service again > without > any problems. All sites were tested, and found to be running > normally. > - The server was rebooted again at 02:40 on 16/09, and again showed > pretty much the same symptoms as before (although this time with no > errors > reported within the CF exception log) > - I had increased the max JVM heap size from 512 MB to 1024 MB > following the previous crash ? which may have prevented the > "java.io.IOException: Not enough storage is available to process this > command" errors. > > > - This is now the third time we have had this occur ? (although I did > not record full details for the first time ? and cannot be certain > that this > was following a reboot). > > > - This has only happened at times when the server is not handling > much > traffic ? previously to experiencing these problems, the server had > been > hosting an online competition, handling around 30 simultaneous users > during > busy periods, and never having a window of more than 20 minutes > inactivity. > This did make me wonder if it might be an issue with the Garbage > Collection Process? > > Has anyone Experienced this problem, or got any ideas as to how to > resolve > it? > > Thanks, > > Dan. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:253481 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
