Rick, I don't know anything about your client's setup, but do they use any kind of 3rd party DNS server or Web Filter (e.g. - http:// www.barracudanetworks.com/ns/products/spyware_overview.php) to restrict the accessible content behind their firewall (i.e. - to keep their employees from accessing certain sites on company time)?
If so, could there be a DNS caching issue with the 3rd party provider where they cached one of the bad settings during your changes? Also, do they maintain any kind of internal DNS for their intranet? If so, there may be a hosts file on the server that manages their internal DNS that can be edited directly that would point all of the clients behind their firewall to your IP. That might be a good short-term solution. Sorry I didn't get back to you yesterday. I was off-list for the day. Jon On Nov 28, 2006, at 11:10 PM, Rick Faircloth wrote: > Thanks for the reply, Tom... > > I'm tardy in replying because I had fouled up my DNS, making > some of the very mistakes you mentioned. > > With a lot of off-list help from Ben Koshy and feedback about > my changes from DNSReport.com, I was able to get things > properly configured... for my email at least. > > Still no solution (as far as I know) for my client who can't access > any sites on my server. Let's hope somehow the changes I made > will enable them to access them tomorrow. > > They've been without their online business app for 3 business days > now... > not good... > > Rick > > -----Original Message----- > From: Tom Chiverton [mailto:[EMAIL PROTECTED] > Sent: Tuesday, November 28, 2006 9:10 AM > To: CF-Talk > Subject: Re: OT: DNS Problems... > > On Tuesday 28 November 2006 13:25, Rick Faircloth wrote: >> In the A records, I did have a Host name "mail" that "Points To >> 66.79.46.138" (my only IP). I say I "did have" because I figured >> it was unnecessary at least and harmful at best, so I removed >> the "mail" subdomain from the A records completely. Correct this >> to do? > > It's normal to define an A record for the host that is your MX (ie > handles > your email). > >> Now in the MX records, there is >> >> "Host mail Goes To mail.whitestonemedia.com" >> "Host smtp Goes To mail.whitestonemedia.com" >> "Host pop Goes To mail.whitestonemedia.com" > > If you've removed the A record, this won't work - what is the IP of > mail.whitestonemedia.com, according to your DNS ? > >> But why would these settings, if incorrect, only affect only one >> customer? >> Why not >> all people trying to access my websites? > > DNS propogates slowly, and at different speeds, depending on the > moon :-) > > -- > Tom Chiverton > Helping to adaptively target performance-oriented solutions > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:261981 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
