The big gotcha for me upgrading is that there is no COM on 64big windows...

On 4/27/12 3:14 PM, Brook Davies wrote:
> Maybe Adobe Support also had a hard time 'understanding' what you were
> trying to tell them. I do some support, and if the customer doesn't provide
> the right information, it can be difficult to provide a good response. I'm
> not saying that's what happened, but look how easily it can happen as it did
> here.
>
> Brook
>
> -----Original Message-----
> From: Eric Roberts [mailto:ow...@threeravensconsulting.com]
> Sent: April-27-12 12:44 PM
> To: cf-talk
> Subject: Re: Somewhat OT....Making us look bad...For the adobe engineers on
> the list..
>
>
> Oops... meant 8...yes...I am so used to saying CF9, it just comes naturally
> :-D.  Sorry for the confusion...
>
> On Fri, Apr 27, 2012 at 2:06 PM, Wil Genovese<jugg...@trunkful.com>  wrote:
>
>> ColdFusion 9.0.x not ColdFusion 8.0.x  What you are describing was
>> true for ColdFusion 8.0.x.  When ColdFusion 9.0.x was released ALL
>> editions were 64bit.
>>
>> Read this product Matrix
>>
>> http://www.adobe.com/products/coldfusion-family/buying-guide.html
>>
>>   All ColdFusion 9 editions can run as 64-bit applications on the
>> 64-bit versions of Microsoft Windows, Sun Solaris, Linux, and Mac OS.
>> For detailed information about supported platforms
>>
>> http://www.adobe.com/products/coldfusion-standard/faq.html
>>
>> Wil Genovese
>> Sr. Web Application Developer/
>> Systems Administrator
>> CF Webtools
>> www.cfwebtools.com
>>
>> wilg...@trunkful.com
>> www.trunkful.com
>>
>>   On Apr 27, 2012, at 1:59 PM, Eric Roberts wrote:
>>
>>> Not according to the website. It is compatable with 64 bit, but it
>>> is not
>>> 64 bit.  If you download a 64 bit version and enter in a standard
>> password,
>>> it will not accept it.
>>>
>>>
>>>
>>> On Fri, Apr 27, 2012 at 1:57 PM, Wil Genovese<jugg...@trunkful.com>
>> wrote:
>>>> ColdFusion 9/9.0.1 IS 64 bit for Standard AND Enterprise.
>>>>
>>>>
>>>>
>>>>
>>>> Wil Genovese
>>>> Sr. Web Application Developer/
>>>> Systems Administrator
>>>> CF Webtools
>>>> www.cfwebtools.com
>>>>
>>>> wilg...@trunkful.com
>>>> www.trunkful.com
>>>>
>>>> On Apr 27, 2012, at 1:54 PM, Eric Roberts wrote:
>>>>
>>>>> Standard doesn't have a 64 bit vesion...it is only Enterprise that
>> does.
>>>>> Standard is 32 bit only.
>>>>>
>>>>> On Fri, Apr 27, 2012 at 1:46 PM, Kris Jones
>>>>> <kris.jon...@verizon.net>
>>>> wrote:
>>>>>> Wow. That's pretty tough. I didn't know that was required when
>>>>>> installing 64-bit version of CF.
>>>>>>
>>>>>> -KJ
>>>>>>
>>>>>>
>>>>>> On Fri, Apr 27, 2012 at 2:40 PM, Eric Roberts
>>>>>> <ow...@threeravensconsulting.com>  wrote:
>>>>>>> Why doesn't support seem to know to tell a customer, when they
>>>>>>> are installing CF9 standard on a 64 bit box that they need to go
>>>>>>> into the
>>>> IIS
>>>>>>> application pool setting and enable 32 bit apps?  I am doing a
>>>>>>> gig
>> for
>>>> a
>>>>>>> client that could get CF( installed and that was all it was).
>>>>>>> That
>>>>>> should
>>>>>>> have been a quick fix.  While i glad for the business, I just
>>>>>>> think
>>>> this
>>>>>>> makes us as a community look bad when Adobe's support is that
>>>>>> incompetent.
>>>>>>> I have a stack of emails going back and forth about an inch
>>>>>>> thick and
>>>> not
>>>>>>> one mentioned.  My client got a CF app dumped in their lap and
>>>>>>> they
>>>>>> didn't
>>>>>>> have any CF resources.  Sorry for the rant, but since I know we
>>>>>>> have
>>>> some
>>>>>>> Adobe folks here...I thought this would be as good as a spot as any.
>>>>>> This
>>>>>>> is a HUGE company that could potentially get impressed by CF and
>>>> create a
>>>>>>> lot of CF jobs.  I won't name them, but i can tell you that
>>>>>>> probably everyone on this list has consumed their
>>>>>>> products...some on a regular basis.  This is how companies get
>>>>>>> turned off of products.  This could
>>>>>> have
>>>>>>> been a big win on Adobe's part.  Way to drop the ball.  Some
>>>>>>> days I
>>>> think
>>>>>>> Adobe purposely tries to sabotage their own product. Adobe
>> folks...feel
>>>>>>> free to pass this on to the appropriate people.
>>>>>>>
>>>>>>>
>>>>>>> back to your regularly scheduled topics...
>>>>>>>
>>>>>>> Eric
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
>
> 

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