Matt,

I wish you the best, but I am not sure about this part...

"to help make you all more successful as Macromedia customers"

What exactly is a successful customer?
One who spends more money with MM I presume?

Kirk



----- Original Message -----
From: "Matt Brown" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Monday, July 23, 2001 2:56 PM
Subject: ANN: Macromedia Cold Fusion Community Manager


> Hi. I wanted to take a second to introduce myself or re-introduce myself
>
> and to tell you about my new role here at Macromedia. I am Matt Brown
> and I am the new Community Manager for the SiteSpring here at
> Macromedia.
>
> What is the role of the Community Manager and why should you care?
>
> The primary goal of the Community Manager is to build, grow, and nurture
> a enthusiastic designer and developer community. A enthusiastic
> developer and designer community is a community that feels empowered,
> respected, heard and involved. Our mission is to provide the mechanisms
> to educate, create awareness, inform, and capture feedback that will
> drive our company towards superior products and programs for the
> developer and designer community.
>
> To make that work I am going to be working with a team creating programs
> here at Macromedia to help make you all more successful as Macromedia
> customers. I also am here to take in your feedback and get that to the
> development and marketing teams for the various products.
>
> I think that Macromedia may have seemed remote at times and we are
> committed to making that perception of distance change.
>
> I don't have specifics that I can talk about yet about what we have
> planned, but I think all of you will enjoy what we are going to do over
> the next months. We are just beginning to plan and I really need you all
> to participate with me and tell me what you like and what you don't like
> about our products, processes and our community.
>
> While I can't make promises that we are going to be able to do
> everything everyone wants, I can promise that we will be listening. I
> can promise we will work with you to make you more connected to
> Macromedia and to each other in this community that that is growing
> around our products.
>
> I am very excited about this new role and to be working here with you
> all to make something very special happen in this community.
>
> You can reach me by posting on the forum here and adding "attn CM" to
> the beginning of your subject lines to make it easier to find your
> posts. You are also welcome to mail me directly at
> mailto:[EMAIL PROTECTED] and put the same "attn CM" at the beginning
> of your subject line. You can also call me at my desk at (650) 481-4525.
>
> If you need to, you can call me on my cell phone as well.
>
> About me.
>
> I have been here at Macromedia for just under six years. I have managed
> partner relations for Dreamweaver and UltraDev for the last 3 or so
> years and before that I was on the QA team for Dreamweaver, Backstage
> and xRes. Before I came to Macromedia, I was the Mac support lead for
> Photoshop at Adobe and at the very beginning of time I was at Ashton
> Tate working on their graphics products as a production artist in their
> documentation group. At Adobe I was active in many community building
> roles on line at AOL and in person so I am especially looking forward to
> being back to working directly with our designers and developers.
>
> I have technical edited a bunch of Photoshop, HTML, and Illustrator
> books. I was on the faculty of the San Francisco State University's
> MultiMedia Studies program for a couple years and taught at Foothill
> College on the Peninsula for a couple of years. I have spoken on various
>
> Dreamweaver related subjects at Thunder Lizard conferences, UCONs,
> Internet World, Seybold, MacWorld, WWDC and user groups of all sorts.
>
> My actual degree is in Soviet East European Studies, so a rousing
> discussion of the First Five Year Plan or Rural Electrification would be
> most welcome.
>
> I make furniture in my spare time. I make wine with a group every
> harvest and I have been dabbling in making beer (ales) and distilling
> eau d'vie. I also like cooking and sea kayaking although not at the same
> time.
>
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