Our marketing department wants to know why people abandon the checkout process, so they've tasked IT with creating a survey which pops up when people abandon their cart.
I'm thinking what I'll do is to capture the onunload event for each page of the checkout process, and that on unload I'll check to see if the user is leaving the page via one of the links/forms on the page, or by some other method. If it's by some other method, I'll pop up the survey. I'll also disable the back button. This won't capture all the abandonment, but it seems to me to be the least intrusive = least likely to popup when it's not supposed to. I'd appreciate any alternatives and any suggestions to make this less intrusive. ===== I-Lin Kuo Macromedia CF5 Advanced Developer Sun Certified Java 2 Programmer __________________________________________________ Do You Yahoo!? Yahoo! Health - your guide to health and wellness http://health.yahoo.com ______________________________________________________________________ Structure your ColdFusion code with Fusebox. Get the official book at http://www.fusionauthority.com/bkinfo.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists