We recently moved one of our CF projects to Amazon Web Servers and
have started to get the "500 internal server error".  This happens
regularly when we run a stored proc with does a lot of DB processing.
It often takes more than 300 seconds.  I've set all the CF timeouts to
300 secs so why don't I at least get a CF exception that I can
handle?

This app previously ran on CF7 and it never produced the 500 error.
If it timed out then we got a CF timeout that I could handle with
code.   But that was a local pair of VM servers.  We also get this
problem on our UAT environment which is local (a pair of VM servers in
our building), so I shouldn't be blaming Amazon.

This is a fairly new CF install.  I had originally left the JVM heap
and Garbage collection settings at default.  Do they typically require
modifications when installing on 64 bit systems?  I've just changed
the UAT server to JVM heap min & max of 1024MB but it hasn't helped.
I have set production at 512 and 768.

There's not a lot of CF processing going on.  It just displays the
query result in a table. And we rarely have more than 3 or 4 users at
a time.  But these errors are occuring when I know that I am the only
user.  So there's one stored proc being called and CF is just sitting
there waiting.  Often the error will occur, then I hit refresh and
bang, the query result displays perfectly.  Hmmm, that final cfloop to
display the table is pretty big but it hasn't been a problem in the
past.

I have looked at all those JVM heap and GC settings in the past for an
app that does have lots of users and does a lot of CF processing and
it certainly helped but I really don't think that CF is the problem
here. There just aren't that many users and not a lot of
processing.

Anyway, we're running out of ideas, I'll listen to anything to do with
"500 internal server error"

regards,
Stephen

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