Hi Scott, I actually work for HNE in the AppDev team so I might be able to help you out by looking at your code. You can call me on ext. 14193
If I can't help you it would certainly be worth taking Charlie up on his offer as I've worked with him in the past and he's one of the best in the business. Cheers Paul On 23 October 2017 at 16:07, charlie arehart <[email protected]> wrote: > Fair enough (that you feel the problem was there before you enabled the > CFSM memory tracking). I’ll just say that there may be more to the problem > than meets the eye based on the simple task mgr tracking you are doing. > > And as for FusionReactor, you don’t need to buy it to try it. There is the > free 14-day trial (or demo version, as you called it), assuming you had not > already run that trial on the box. > > And I’ll add that if you really want to resolve the problem, perhaps in > less than an hour, I could help you, including installing and using FR (or > again, perhaps the CFSM and its other features, along with the CF logs) to > find out what’s going on with your server and that request (which may still > be a configuration problem). No need for you to give me remote access. We’d > use screensharing. For more, see the consulting page at carehart.org > > No, it’s not a free or inexpensive solution, but if the problem is > important enough, it may be a small price to pay compared to the time you > have spent and would spend. And I have a satisfaction guarantee, so you > won’t pay for time you don’t find valuable. Of course, one challenge is > the timezone difference. It’s just after midnight as I write this, and I > will be going to bed literally after hitting send. > > But I’ll understand if you may prefer to go it your own first. And > certainly if you ask questions here I hope to be able to help. But these > sort of challenges often prove difficult to spot from the outside with only > what you share via email. Sometimes there’s no substitute for having > experienced troubleshooting eyes on the variety of diagnostics which may > pinpoint the problem. It’s what I do with customers every day, but I try to > help in online resources like this where I can. > > /charlie > > > > *From:* [email protected] [mailto:[email protected]] *On > Behalf Of *Scott Thornton > *Sent:* Sunday, October 22, 2017 11:52 PM > *To:* [email protected] > *Subject:* RE: [cfaussie] CF9 Enterprise, Memory Leak\Resource Issue > > > > Hi, > > > > Simon: > > There are a few places where CFFILE ( with an append) is used to log some > things, but nothing that I could call a file stream or file handler. > > > > Charlie: > > I believe I turned on the memory tracking after the first half-dozen or so > server crashes. I’ve turned it off subsequently. ( I have also read of it > causing problems). > > When the server stops responding to requests, they all have in common a > large amount of Memory usage. CPU usage is quite low. I believe that the > monitor is not running presently, memory usage is at 3,382MB. > > I have used fusion-reactor.com previously on my old servers, and I had > hoped I could avoid the cost of current fusion-reactor versions. I have > obtained a quote for the new version and will get it installed soon ( > hopefully ). I might be able to see if the demo version will work for me. > > > > -- > You received this message because you are subscribed to the Google Groups > "cfaussie" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/cfaussie. > For more options, visit https://groups.google.com/d/optout. > -- Regards Paul Swan -- You received this message because you are subscribed to the Google Groups "cfaussie" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/cfaussie. For more options, visit https://groups.google.com/d/optout.
