p.s. this is actually one of the great things about ecommerce. Any decent ecommerce system (including a certain favorite of my own) will immediately send you a copy of your order. If they didn't send you what you ordered, you would have a pretty clear-cut case. You don't have the benefit of an automatic receipt when you order by phone, which makes it much harder to prove that what you received is not what you ordered.
John Nasta -----Original Message----- As a merchant who accepts credit cards I would be amazed if the credit card company would not refund the shipping to you, as long as the facts show that Gateway (or Dell, or whoever) sent you the wrong thing. ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED]