Hi Fred, That was nice of them! I remember I bought something from Summit and never used it. I think a year or more went by and I called and asked if I could return it and the guy said as long as I have the receipt and the part isn't used/damaged they would give me a refund. I got my money back and used it to buy something else from them. I think I have a sickness of some kind - at least that's what my wife tells me!
Herb -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Fred Dowaliby Sent: Thursday, December 08, 2005 9:09 AM To: The Chevelle Mailing List Subject: Re: [Chevelle-list] Summit vs. Jeg's Hi Herb, I have also pretty much totally switched from Jeg's to Summit. I particularly like their "no questions asked" return policy. Why, I even successfully returned a cam after I had installed it and found the resulting piston-to -valve clearance to be too close. Fred On Dec, 8 2005, at 5:38 AM, Herb Lumpp wrote: > Now I know why I prefer Summit over Jeg's... > > A couple of times in the past when I placed internet orders from > Summit, the > next morning I realized I forgot something. I'd call Summit, talk to > the > customer service rep and ask if I can add the forgotten items. "No > problem" > the rep would say, "what part numbers do you need to add?" Sure > enough my > original order would arrive in one box along with a second box > containing > the forgotten items with no extra "handling" charge. > > Last night I ordered some stuff from Jeg's and sure enough I woke up > this > morning and damn it if I didn't forget something. I called Jeg's a few > minutes ago and the rep says "Sorry, the box is already loaded on the > truck > for shipping." I know it's my own fault for forgetting, but at least > Summit > is willing to do something! > > Herb Lumpp > http://users.adelphia.net/~hlump/index.htm >
