Hello: I would just offer her a chance for the next 48 hours for a return and refund. You were honest up front on the conditions. I had a friend who was a breeder of Malamutes and always offered to refund the price of purchase if the dog ever got hip dysplasia, they just needed to provide proof from a vet. This was for the life of the dog. He only had to refund once.
I guess if the person who you sold the pup to can prove from the vet that the pup is sick because of the heat issue, then maybe refund 1/2 of the price of the pup and they keep the pup, or return for a full refund. But put a 48 hour limit on the offer. Do not pay vet bills, taking a pet to a vet because it may be sick is normal. I have rescued four Chi's now and one did have a few issues after I rescued him and the vet offered to pass along the cost to the rescue group and I told him no way, I will cover it. His response was OK -- then I will charge your their discount price. I was happy, the vet was happy. My chi's are always happy. ________________________________ From: "[email protected]" <[email protected]> To: [email protected]; chiexpressions <[email protected]>; [email protected]; chrisdbf <[email protected]> Sent: Fri, February 11, 2011 8:23:51 PM Subject: [Chihuahuas] oppinion? Would like some oppinions here. Sending this to Christian groups for moral oppinion, breeder's group for the breeder's oppinion and non-breeder chi group for the buyer's oppinion...covering all my basis :-) My pups were ready to go Monday, and they went quick! 3 of the available 4 were sold before they were ready to go! However, last week was extremely cold here. I'm gonna be very frank and honest. I can not afford to keep my heat very high. My temps inside my home are set at 56. We keep covered..its the best I can do. Anyhow, a couple of the pup's got a cold. We had already arranged pick up of the pup on Sunday so when I met her we discussed the cold. She did not have to take the pup but I told her, if she wants it, take it to the vet and if the vet says anything is wrong, she can return it and I will give her her money back. Monday I called her to see what the vet said. She said the vet said the pup had broncitis but was otherwise healthy and gave it some antibiotics and said he would be fine in a few days. Again, I offered her a refund and return of the pup. She said no. Said he would be fine. My contract states you have 72 hours to tell me you want to return the pup and it states that if there is any health concerns, remedies are limited to buy back of pup...I will not pay vet bills. Today she calls says it has been a week (actually only been 5 days) said the pup was still not better and that vet wanted to do x-rays ect and said it was genetic. I told her it absolutely was not genetic. I also told her, although it had been longer than 72 hours, in order to preserve my good name, I am STILL willing to give her her money back and she can return the pup. She said they would wait and see what the test say and then decide, then hung up. So I texted her and told her I would keep the offer for a refund open another 24 hours....which will be 6 days total when my contract clearly states 72 hours. I do not know what she is wanting. I think maybe she expects me to pay the vet bill, I don't know....but what more should I do? I will NOT pay vet bills. I do accept that the pup got sick under my care which is why I have extended the refund time. But at some point, I have to be able to say the deal is done. Marsha ____________________________________________________________________________________ Be a PS3 game guru. Get your game face on with the latest PS3 news and previews at Yahoo! Games. http://videogames.yahoo.com/platform?platform=120121
