Issue 1623: Security: Update download fails even though Chrome works
perfectly
http://code.google.com/p/chromium/issues/detail?id=1623
Comment #3 by [EMAIL PROTECTED]:
It seems like there are four different error messages described here, which
all have different troubleshooting steps.
But first, a few questions:
Are you running XP or Vista. If Vista, have you disabled UAC? (UAC is User
Account Control - the thing that makes your screen go black and a
prompt appear every time a security/admin question needs an answer).
As for the errors:
Error 3 is GOOGLE_UPDATE_ONDEMAND_CLASS_NOT_FOUND
This means that we couldn't CoCreate the class for Google Update. Open
RegEdit, and look at:
HKEY_CLASSES_ROOT \ CLSID \ {2F0E2680-9FF5-43C0-B76E-114A56E93598} \
LocalServer
There should be a value on the right called (Default), which should point
to where GoogleUpdate.exe is located. Verify that the EXE exists
in the location specified.
Error 7 is GOOGLE_UPDATE_ERROR_UPDATING
This error means that Google Update got started, tried to update but
failed. There should be a log in %TEMP% describing what went wrong. I
think it is called chrome_installer.log, but check the timestamp on the
file to make sure it is recent. Please attach this file.
"Veryfing Update..."
I'm not sure about this one, this looks like something you'd find in an
installation dialog - not in the About box. Is that correct? If so,
see the resolution for "Error 7" above.
"Checking for updates..."
This means that Google Chrome started communicating with Google Update, but
Google Update didn't respond. It may have crashed while checking
for updates. Try to reproduce with Task Manager open and see if perhaps
there is an instance of GoogleUpdate started which goes away while
"Checking for updates..." appears.
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