http://www.theage.com.au/news/business/alarm-sounds-on-cyber-piracy-as-online-banking-rises/2007/06/02/1180205572138.html


Alarm sounds on cyber piracy as online banking rises



June 3, 2007
THE rapidly expanding ranks of people banking online has raised questions over 
whether consumers can deal with the growing threat from cyber pirates.
In the past year, the number of online bankers in Australia has swelled by 1.3 
million to 8.2 million, according to a Commonwealth Bank survey, accounting for 
52 per cent of the population. Commonwealth Bank of Australia acting head of 
retail banking Ross McEwan said ease of access to personal computers at work 
and at home meant more people were now doing more online, including their 
banking.

"This increase in online banking goes across the board, with more than 1.3 
million customers joining the online banking revolution in the last year 
alone," Mr McEwan said.

Security has become a major issue, with the Australian Competition and Consumer 
Commission (ACCC) saying the threat of fraud through attacks against online 
accounts is increasing.

In a submission to a current review of the Electronic Funds Transfer (EFT) Code 
of Conduct, which sets out the responsibilities of banks and their online 
customers, the ACCC argued that customers who used electronic banking, such as 
internet banking, faced severe threats from tech-savvy criminals. "The ACCC 
considers that widespread use of electronic facilities for banking and 
financial transactions will see continued growth in the number and complexity 
of related fraud which will target such transactions," it said.

Attacks from cyber criminals can take many forms. Two of the biggest threats 
are phishing - used to gain personal information for the purpose of identity 
theft - and malware, software designed to infiltrate or harm a computer system. 
The Consumer's Telecommunications Network believes many consumers are not 
adequately prepared to deal with the threat of such online attacks.

In a 2006 report, it said that although awareness of e-security threats might 
be reasonably high, consumers lacked understanding of how to protect themselves.

AAP


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