Thanks.. yeah, we've looked at that... but in the meantime as they fail we
are pulling them out of production and scrapping them pretty much...

I'm estimating we have 10-12 of these still left at sites and they all came
from the same supplier which is suspicious (hence my questions on fake
gear)....

Paul


-----Original Message-----
From: Justin Shore [mailto:[EMAIL PROTECTED] 
Sent: August 13, 2008 11:27 AM
To: Paul Stewart
Cc: [email protected]
Subject: Re: [c-nsp] Fake Gear?? 2621XM

Paul Stewart wrote:
> The exact same problem keeps happening about every 3-4 weeks on most of
> these 2621XM's - the FastE0/1 port "goes to sleep".  When a technician
goes
> onsite, he does a shutdown/no shutdown and everything starts working again
> for 3-4 weeks.  At first we thought this was the equipment the 2621XM's
plug
> into but now we're starting to wonder when the same pattern is occurring
> over and over.  At one of the sites, we swapped out the 2621XM and put an
> 1841 in place and so far no issues at all and it's been 5 weeks.

While I don't have an elegant fix for you, how about kron job that 
reloads the router every 2 week in the wee hours of the morning?  If 
it's only a 2621XM it can't be too big of a site and likely not that 
critical (assumption but probably fair).  A reload shouldn't be too 
painful.  Though we are taking about a 2600 XM router.  Boot time for 
one of them is over 10m if memory serves me correctly.  I hate to use 
duct tape fixes like that but sometimes the simplest solution (problem 
avoidance) is the best overall approach.

Justin


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