On Sun, Sep 20, 2009 at 6:33 PM, William McCall <william.mcc...@gmail.com>wrote:
> I would advise you to make sure to fill out the eval among other > things. This is a situation where I'd put all 1's. Make sure to put in > the comments too. > I've been told the bingo scores apply only to the TAC engineer. Giving him a bad score because of management decisions that he had no control over seems unfair. I want something that lets me rate how well Cisco handled the case - not just how well the engineer handled the case. Lee > Those evals (known as BINGOs internally) are a big deal and may help > you with getting some motion. > > Of course, follow up with your AM and see what they can do. > > _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/