Hello, We had a similar problem with our 7200 series. According to TAC some Cisco products do not report the serial number. That was the case with us, and the only way to verify was to physically go to the box and check. Given the age of the 3600 series routers, I would guess the same limitation applies to your case.
Thank You Daniel Bielawa Network Engineer Liberty University Network Services Email: dwbiel...@liberty.edu Phone: 434-592-7987 -----Original Message----- From: cisco-nsp-boun...@puck.nether.net [mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Steven Pfister Sent: Tuesday, February 23, 2010 3:02 PM To: Nick Hilliard; cisco-nsp@puck.nether.net Subject: Re: [c-nsp] Getting serial number for 3640s Is that supported by 3640? We may have old versions of IOS... it doesn't seem to be recognized by any of the ones I've tried. Steve Pfister Technical Coordinator, The Office of Information Technology Dayton Public Schools 115 S. Ludlow St. Dayton, OH 45402 Office (937) 542-3149 Cell (937) 673-6779 Direct Connect: 137*131747*8 Email spfis...@dps.k12.oh.us >>> Nick Hilliard <n...@inex.ie> 2/23/2010 2:57 PM >>> On 23/02/2010 19:27, Steven Pfister wrote: > I've going over a customer's inventory, and I'm having some trouble with > serial numbers. How do you get the serial number for a 3640 router? I > usually look for the processor board ID in 'sho ver', but that's not > matching what's listed in the inventory. "show inventory"? Nick _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/