On Aug 23, 2010, at 12:58 PM, randal k wrote: > That said, our resolution was to get Cogent to downgrade so that we can keep > buying their service. They are already chomping at the bit to re-upgrade > though ...
Speaking as another SP, we usually found that the customer had some *very old* code that typically contributed to this type of thing being seen. We would end up putting the "dont-cap" on customers sessions until they could upgrade their devices to modern code. Typically a SP is upgrading code to work around some known catastrophic defect set, or for new hardware support. Communicating with customers during a maint window to find out what hardware/code they are running could be a problem. Try to let them know what you are using so they can figure out the impact. - Jared _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
